L1 Desktop Support Engineer
3 weeks ago
Working Day: Mon to Fri
Working Hours: 9am - 6pm
Office Location: Kaki Bukit
Salary: $2,600 - $2,800
Job Summary:
You will be stationed at Client’s premise and provide support for client’s IT administration and related support for users.
Responsibilities:
- Support on-site and remote end-users to resolve IT-related issues (hardware/software/network) on their notebooks/desktops and related peripherals.
- Resolve issues that occur outside work hours whenever needed.
- Other tasks and projects as assigned by Manager or Management
Qualifications & Experience:
- ITE/Diploma in Information Technology from recognized institutes.
- Proven work experience as a Desktop Support Engineer, Technical Support Engineer, or similar role for about 1-2 years.
- Hands-on experience and knowledge in troubleshooting and deploying Windows 10
- Hands-on knowledge and experience in troubleshooting desktop, printer, scanner, RF scanner, label printer, and laptop issues
- Hands-on experience and knowledge in troubleshooting user and support of MSOffice products
- Basic support of Office Network, Shared Drive, Wireless and VPN connectivity
- Basic Support and Troubleshooting of other desktop software used by the office
- Basic support on iPhone / iPad / Android phones
- Knowledge of IT procurement, order and delivery process flow and protocols
- Ability to leverage on available tools such as subscription services, internet or other online services to support functions
- Provide support of general IT request like VC connectivity/ Mobile Email Activation.
Low Jia Yi R22104302
The Supreme HR Advisory Pte Ltd 14C7279
Tell employers what skills you have
Troubleshooting
Microsoft Office
Windows 10
Hardware
RF
Laptops
Administration
Information Technology
Computer Hardware
Wireless
iPhone
Procurement
Windows
VC
VPN
Technical Support
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