Adminstrative Executive, Corporate Accounts
7 days ago
The Job
- Manage corporate hotline and email address (answer calls and respond to emails).
- Provide daily account servicing report.
- Work with cross-functional teams to coordinate pre- and post-account servicing and support resources to drive successful closure and implementation for clients.
- Identify clients' strategic priorities and interests.
- Handle sensitive information in a confidential manner,
The Person
- At least 2 years of experience in a call centre environment or customer service role.
- Able to multi-task and prioritise work.
- Familiar with MS Office.
- Bilingual in English and Mandarin to communicate with Mandarin-speaking clients.
Customer Service Skills
Able To Multitask
Dispute
MS Office
Account Servicing
Time Management
Team Player
Customer Service
Ability To Learn
Call Center
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