Scales Account Manager

2 weeks ago


Singapore MyCareersFuture Full time

Roles & Responsibilities

Acepak Technology is looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Managers role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities. You will be fully working from office. What will you be doing Proactively own and manage a portfolio of enterprise-level accounts and become their trusted advisor and influencer. Possess a comprehensive understanding of monday.com solution and connect that knowledge directly to customer ROI. Proactively build and identify opportunity signals and generate expansion opportunities (up-sell, add-on, cross-sell, etc.) Be an expert on the monday.com platform, with a deep understanding of our capabilities and value. Consult with customers on their internal processes and challenge leaders to drive change across their organization. Create and implement internal promotion programs within customer organizations to generate awareness and drive usage of monday.com. Partner with others at monday.com to ensure successful account management and surface customer inputs back.

Skill Requirement

Preferably 4+ years of B2B SaaS sales, account management or consulting experience working with large, enterprise-level accounts (> 50-150K ACV) Proven experience as the owner of the full sales cycle, from identifying expansion opportunities to building the relationships with key stakeholders to negotiation and contracting Prior experience in Strategy consulting - advantage Strong customer-facing and presentation skills with the ability to establish credibility with executives Superb written and verbal communication skills Positive attitude, empathetic, and energetic Native English speaker Fluency in other languages will be an added advantage



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