Restaurant Supervisor/Service Staff

Found in: Talent SG 2A C2 - 2 weeks ago


Singapore TOURLIFE CONSULTANTS PRIVATE LIMITED Full time
Roles & Responsibilities

Employer's Information:

Our client is a modern Japanese dining experience located within a prestigious 4-star hotel in Singapore. They are dedicated to offering their guests an exceptional dining journey with a focus on innovative Japanese cuisine complemented by an extensive selection of premium sake and wine.


Job Responsibilities:

  • Oversee the restaurant’s daily operations and ensure the highest standards of service are maintained.
  • Lead, motivate, and train staff to deliver excellent customer service.
  • Plan and manage staff shifts to ensure adequate coverage.
  • Create a warm and welcoming atmosphere for a positive guest dining experience.
  • Handle customer inquiries and complaints with professionalism and care.
  • Implement and uphold strict health and safety protocols.
  • Manage inventory levels, order supplies, and oversee the supply chain logistics.
  • Drive the business and financial success of the restaurant by controlling costs and managing the budget effectively.
  • Develop and implement marketing strategies to attract and retain customers.
  • Organize promotional activities and special events.
  • Keep accurate records of sales, inventory, and other essential reports.
  • Perform additional duties as assigned by management.

Job Requirements:

  • Min 2 years experience as Supervisor/Service Staff or similar role.
  • Strong knowledge and experience with wine/sake, including skills to make cocktail (stir and shake).
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to work in a fast-paced environment and manage multiple tasks.
  • Experience in handling customer feedback and resolving issues.
  • Familiarity with health and safety regulations within the food and beverage industry.
  • Creative and innovative thinker in marketing and event planning.

Tell employers what skills you have

Leadership
Quality Control
Interpersonal Skills
Inventory
Sanitation
Restaurant Management
Shake
Event Planning
Wine
Customer Satisfaction
Customer Service

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