IT Service Delivery Manager

**Company Overview:**The National Library Board (NLB) plays a vital role in nurturing a Knowledgeable Nation by promoting reading, learning and history through our network of 28 libraries across Singapore.We strive to provide excellent service delivery that improves the lives of the community. Our flexible, hybrid work environment offers rewarding...

Roles & ResponsibilitiesPARCEL DELIVERY DRIVERS REQUIREDWORK WITH OUR COMPANY TO DELIVER PARCELS TO DIFFERENT AREAS AROUND SINGAPORE.HARDWORKING VALID DRIVING LICENSE HAVE A SMART PHONE ABLE TO SPEAK BASIC ENGLISH SINGAPOREAN ONLY WEST AREAAPPLICANTS INTEREST PLEASE CONTACT 8651 9966 VIA WHATSAPPTell employers what skills you haveCustomer Service...

Roles & ResponsibilitiesRequirementBachelor Degree in Computer Science, Information Technology, or a related field 10+ years of progressive experience in IT service delivery, with at least 5+ years in a leadership role. Experience managing large IT environments. Experience with ITIL framework and best practices, ITIL Foundation...

Roles & ResponsibilitiesYou are responsible for overseeing the end-to-end delivery and management of cloud services, ensuring SLAs, customer satisfaction, and operational efficiency. This role involves working closely with cross-functional teams, including Cloud Operations, DevOps, and Cybersecurity, to drive high standards in service delivery and continuous...

Roles & Responsibilities5 day work weekLocation : Buona VistaService Delivery ManagerJob OverviewThe Service Delivery Manager plays a critical role in leading the service delivery team to provide high-quality IT services to support educational institutions and initiatives. This role ensures seamless service delivery, manages service level agreements (SLAs),...

Roles & ResponsibilitiesThe ICT Service Delivery Manager (SDM) is responsible for overseeing the end-to-end delivery and management of IT services, ensuring SLAs, customer satisfaction, and operational efficiency. This role involves working closely with cross-functional teams, including Cloud Operations, DevOps, and Cybersecurity, to drive high standards in...

We are searching for a skilled professional to fill the role of Service Delivery Manager. The ideal candidate will be responsible for acting as a focal point for all support related queries and issues.The successful candidate will work closely with customers to ensure they are leveraging services effectively and finding value in our services. This involves...

Roles & ResponsibilitiesWe are looking for an IT service professional with customer and serviceorientation and proven working experience. Service Delivery Manager's duty isto facilitate the planning, timely execution, and delivery of all relevant projects,on budget and within scope, in accordance with business priorities. In thisposition, you will be the...

Roles & ResponsibilitiesOverview of Role:To lead, manage, and drive the Operations/Projects for each of the Company's Managed Services outsourcing client assigned.Responsibilities:Responsible for managing all aspects of day-to-day Service Delivery Support. Work closely with all operational areas of their assigned accounts/business units, in particular with...

Roles & ResponsibilitiesResponsibilitiesLead and drive the service delivery for assigned accounts Accountable for the success of projects implementation for assigned contracts Manage and communicate with key holders on daily operational support Monitor and ensure SLAs are met, issues escalated and prioritized Act as the point of contact for service...

Roles & ResponsibilitiesAn SDM is responsible for the planning, management, coordination and financial control of a project. He/She has to ensure the project is completed on time and within budget and the project's objectives are met. SDMs' oversee the overall flow of the project to ensure the desired result is achieved, different interests involved are...

Roles & ResponsibilitiesNCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people....

Roles & ResponsibilitiesHandle day-to-day operation Meet account SLA deliverables Manage customer escalation Manage operation team and operation cost Manage partners Redefine current process to improve efficiency Daily/Weekly/ Monthly Reporting Escalation are managed and perform timely updates Ensure SLA and SLA reporting Track cost and drive cost...

Roles & ResponsibilitiesSkills Requirement •Bachelor's degree in Information Technology, Computer Science, Engineering or similar areas. •15+ years of experience in IT with 8+ years in Delivery Management •Prior experience in managing multi-ethnic, multi-geo teams. •Experience managing delivery in BFSI domain, Retail Banking and Payments exposure...

Roles & ResponsibilitiesYou will lead the Managed Services team. Will need to focus on maintaining good relationships with clients and improving the company's services to fulfil the client requirements. An SDM will have both technical and administrative role where they help resolve technical problems and manage team performance.An SDM is responsible for the...

Roles & ResponsibilitiesYou will lead the Managed Services team. Will need to focus on maintaining good relationships with clients and improving the company's services to fulfil the client requirements. An SDM will have both technical and administrative role where they help resolve technical problems and manage team performance.An SDM is responsible for the...

Roles & ResponsibilitiesService Delivery Manager's role will be client facing and the successful candidate will be tasked with managing the customer relationship and daily operation run for our key clients.RESPONSIBILITIES1. Build relationships with customer and be the single point of contact for all service-related matters associated with the account and/or...

Roles & ResponsibilitiesKey Responsibilities:Lead, manage, and mentor a team of at least 5 members (Level 1 & Level 2). Oversee sub-contractor management. Manage and track IT assets. Develop and implement preventive maintenance programs. Coordinate and manage maintenance schedules, change requests, service requests, and repairs. Ensure compliance with...

Roles & ResponsibilitiesKey Responsibilities:Lead, manage, and mentor a team of at least 5 members (Level 1 & Level 2). Oversee sub-contractor management. Manage and track IT assets. Develop and implement preventive maintenance programs. Coordinate and manage maintenance schedules, change requests, service requests, and repairs. Ensure compliance with...

Roles & ResponsibilitiesPosition Overview:The Service Delivery Manager for Cyber Security is responsible for managing the delivery of high-quality cyber security services to clients. This includes overseeing security operations, incident response, service level agreements (SLAs), and client satisfaction. The role involves collaborating with internal teams,...