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5 - 6 months Merchant Services Officer (Nitec/Diploma)

2 months ago

Singapore THE HR ECOLOGY PTE. LTD. Full time
Roles & Responsibilities

Job scope:

• Schedule appointment for terminal change out
• Work with operational team on deployment schedule
• Maintain status update on tracker
• Achieve appointment target
• Resolve issues and enquiries from merchant
• Conduct daily BAU assessment, periodic review and analyze new & existing merchant profile (AML/KYC and credit risk assessment) within SLA.
• Working with various stakeholders as part of the onboarding of merchants
• Ongoing monitoring of alerts as part of the AML/KYC notifications.
• Identify process improvement opportunities to make the Merchant Assessment team more effective.


Requirements:

• Diploma & above
• 1-2 years of relevant work experience (Preferred)
• Experience in AML/KYC processing, and risk assessment and review will be an advantage
• Meticulous and able to work under tight deadlines
• Conscientious & team player
• Good interpersonal & communication skills


Working location: Toa Payoh area (5 days work week)


Tell employers what skills you have

Microsoft Office
Risk Assessment
Customer Service Operations
Process Improvement
Administrative Work
Risk Management
Administration
Time Management
Communication Skills
Team Player
KYC
Credit Risk