Customer Service Assistant
2 weeks ago
- Monday to Friday: 9:00am~6:00pm
- Saturday/PH: 9:00am to 3:00pm (Once a month) (Additional allowance will be paid)
- 1 month fix Bonus
- Experience in order processing and handling of customer’s sales order
Job Scope:
- Prepare and send quotations, and process customer purchase orders.
- Provide top-notch support via phone, email, and chat for customer inquiries and issues.
- Handle claims for shipment delays, defective items, and pricing errors.
- Correct part number errors and coordinate with suppliers for lead time adjustments.
- Communicate with stakeholders about customer orders.
- Promote and assist customers with ordering through our e-commerce store.
Requirements:
- Experience in order processing and handling of customer’s enquiries
- Exeperince handling large volume of sales order
- Good Excel skills
Email- lucas.chang@swiftsearchglobal.com
EA Personnel Name: Lucas Chang
EA Personnel No: R1874043
EA License No: 18C9495
Tell employers what skills you have
Microsoft PowerPoint
ECommerce Admin
Microsoft Office
Microsoft Excel
Administrative Work
Arranging
Admin activities
Administration
admin work
admin support
General admin duties
Administrative Support
Excel
Microsoft Word
Customer Service
Scheduling
General admin
Pricing
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