Guest Relationship Officers

Roles & ResponsibilitiesJob Description: Maintain appropriate standards of conduct, dress, hygiene, uniform, appearance and posture throughout the department Meet and greet all guests on arrival. Welcome guests upon arrival and check-in according to established standard operating procedures. Provide information pertaining to the guest’s stay. Provide...

Roles & ResponsibilitiesThe Guest Relations Officer / Executive is an important role at Cube to ensure a positive and rewarding experience for our guests. You will be responsible for developing relationships with guests, managing reservations, assisting guests' questions, and handling any issues that may arise during their stay.We are looking for motivated...

Roles & ResponsibilitiesSupply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or...

Roles & ResponsibilitiesMain Duties and ResponsibilitiesOur Guest Relations Officers play a pivotal role in upholding Banyan Tree’s unparalleled standards of service and excellence. As our brand ambassadors, they will deliver our signature service to our guests, ensuring their stay is memorable, comfortable and exquisite.Key Responsibilities Guest Service...

Roles & ResponsibilitiesJob Highlights· Positive Working Environment· Fixed Allowances· AWS + Quarterly Performance Incentive Bonus. Career GrowthGuest Service Officer Job Description:A Guest Service Officer is a professional responsible for providing efficient and courteous guest service. Serving as the initial point of contact, they play a vital role in...

Roles & ResponsibilitiesHe/She is responsible to perform all functions related to the Front Office Operation and guest relations to create and upkeep a pleasant experience for guests by rendering warm and personalized services at all times. He/She must also welcome and assist guests on the first level lobby in providing a personalized service with a warm and...

We are seeking a Guest Service Officer to provide a smooth and timely check in/out for all residents. The successful candidate will ensure accuracy and collection of outstanding bills from all residents.The ideal candidate will follow up on resident's requests, maintain strict security procedures when issuing of room keys and resident confidentiality, and...

Roles & ResponsibilitiesDuties and Responsibilities· Attend to all guests’ check-in by confirming reservations, assigning room, issuing and activating room key.· Attend to guests’ check-outs including resolving any late and disputed charges.· Process all payment types such as room charges, cash, checks, debit, or credit.· Assist guests with...

Roles & ResponsibilitiesJob DescriptionGrand Park City Hall is a sustainable sanctuary of modern comfort that takes pride and care in what we do and find joy in giving our best to positively impact people and the planet. We believe that true hospitality begins with service delivered with love and passion. If you share our passion for service, we invite you...

Roles & ResponsibilitiesYou are in charge of end to end of a guest stay experience, from marketing, sales, checking in and ensuring that guests have the best stay experience. You must be - independent- loyal- responsible- think of others before self- willing to work out of office hours occassionally to meet guests' needs- strong English writing and speaking...

Front Office RoleAs a Guest Service Officer at TPC HOTEL PTE. LTD., you will be the first point of contact for our guests, setting the tone for their entire stay. This is a fantastic opportunity to showcase your exceptional customer service skills and create lasting impressions.Key Responsibilities:Maintain high standards of conduct, dress, and appearance to...

Roles & ResponsibilitiesREPORTS TO: Hotel ManagerRESPONSIBILITIES: Greet guests upon arrival and provide a warm welcome, setting the tone for their stay. Assist guests with check-in and check-out procedures, ensuring efficiency and accuracy. Address guest inquiries, requests, and concerns promptly and professionally. Anticipate guests' needs and go above...

Roles & ResponsibilitiesResponsibilities: Perform check-in and check-out for hotel guest. Attend to guest’s needs and enquires. Handle cashiering duties. Handle guest reservation using Opera system. To provide an excellent level of service to all guest and ensure overall guest satisfaction. Handle other adhoc duties assigned.Requirements: Minimum...

Roles & ResponsibilitiesVoted 'Best Independent Hotel’ Award by TTG Asia Travel Awards for 10 years running as well as Winner of TripAdvisor Certificate of Excellence 2017, we invite you to be part of the Front Office team as you take on the following responsibilities: Work across reception, concierge, and executive lounge Welcome guests warmly and...

Job Title: Hotel Guest Experience ExecutiveCompany: Heritage Soho Partners Pte. Ltd.As a Hotel Guest Experience Executive at Heritage Soho Partners Pte. Ltd., you will play a vital role in enhancing our guests' stays and building a strong brand reputation.Main Job Scope:Build and enhance the Heritage brand by delivering exceptional customer service and...

Job OverviewWe are seeking a skilled Guest Service Officer to join our team at TEHC LEISURE PTE. LTD. in Arena Country Club Upper Jurong, Singapore. As the first point of contact for our guests, you will be responsible for ensuring an outstanding experience from arrival to departure.Key Responsibilities:Greet and welcome guests, handle check-in and equipment...

Roles & ResponsibilitiesPart Time position 3 to 4 daysWorking Hours 6 pm to 130 amStaying in East (Tampines/ Pasir Ris)Key Responsibilities: Increase guest spending and drive revenue growth by upselling premium services such as bottle service, VIP packages, and event promotions. Attract new customers through social networking, referrals, and proactive...

Roles & Responsibilities Responsible for welcoming guests in a courteous and prompt manner and leading them to a prepared table in accordance with outlets' seating procedures. Be familiar with the menu, promotions, and service procedures. Provide full assistance to guests concerning general queries. Provide full assistance to incoming inquiries via email...

Roles & ResponsibilitiesRoleThis role reports to the Duty Manager and is responsible for the operational efficiency and service delivery of the Front Office areas including Reception and the Club Lounge.Responsibilities1. Provide timely and professional check-in/check-out services in accordance with established and standards.2. Responsible for the smooth...

Summary of Job Responsibilities Attend to guests at hotel front office in accordance to Marina Bay Sands Service Quality Review Standards to provide optimal customer service experience for our guests. Job Responsibilities 1. Accomplish Day to Day Operations Prepare workstation at the start of shift and ensure all equipment and required work materials are in...