Assistant Director of Sales – MICE
3 weeks ago
Job description
- The role will be focusing on new business acquisition and nurturing the existing client base and meet or exceed targets set for individual as well as the entire sales team.
- Identify and pursuing new business sales opportunities.
- Market analysis and implementing a sales & marketing strategy for the purpose of seeking out new business through various industries.
- Analyze and research potential business opportunities from competitor Hotels and create a prospect list for targeting.
- To actively convert customer enquiries into confirmed sales to develop future and repeat business contributing to the profitability of Hotel.
- Handle all inquiries and ensure timely follow up on the same business day.
- Supervision of daily work flow including Proposals and Contracts.
- Maintenance of Hotel credit policies.
- Create and review annual budget, review and submit promptly of monthly forecast.
- Attendance and participation at weekly Revenue, Sales and BEO meeting.
- Development and maintenance of departmental SOP and revise if necessary to fit current environment.
- Conduct site tour & discussion with potential clients.
- Conduct Sales meetings with relevant departments to review upcoming events/meetings and inform all necessary departments of any updates or changes.
- Working closely with Catering Sales for catering businesses, groups etc.
- Conduct Performance Review and evaluate staff performance.
- Any other duties as directed by the General Manager/Director of Sales & Marketing.
Management Skills
Proposal Writing
Able To Multitask
Marketing Strategy
Business Acumen
Customer Relationships
Market Analysis
Marketing Communications
Targeting
Business Strategy
Public Relations
Customer Satisfaction
Crisis Communications
Customer Intelligence
Loss Prevention
Catering
Performance Management
Hospitality
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