Application Support
2 weeks ago
Location: 50 Gul roadJob Description & Requirements
Role:Applications Support
- Application Support: Provide first and second level technical support to end-users of the projects’ applications, troubleshooting and resolving issues in a timely manner.
- Incident management: Monitor and manage the application support queue, ensuring that issues are logged, triaged, and resolved within the defined SLAs.
- Root Cause Analysis: Perform root cause analysis on application issues, identifying the underlying cause and proposing solutions to prevent recurrence.
- Release Management: Participate in the deployment of new application releases, ensuring that they are properly tested and deployed in accordance with the change management processes.
- Maintenance: Work with the vendors team to ensure that applications are properly maintained and updated to meet changing business requirements.
- Documentation: Create and maintain documentation related to the applications, including standard operating procedures, and troubleshooting guides.
- Collaboration: Work with other IT teams, such as infrastructure, database, and security, to ensure that applications are properly integrated and secured.
- Process Improvement: Identify areas for process improvement within the application support function, proposing and implementing changes to improve efficiency and effectiveness.
- Training: Provide training to end-users and other IT staff on the use and maintenance of the applications.
Requirements:
- Strong analytical and problem-solving skills
- Possess positive work attitude, self-motivated in a highly demanding environment
- Excellent communication skills
- Able to work collaboratively with a diverse group of stakeholders
- Experience with application support tools and technologies
- Good understanding of software development and maintenance processes
Tell employers what skills you have
Excellent Communication Skills
Troubleshooting
Oracle
Change Management
Process Improvement
Release Management
Root Cause Analysis
Unix
SQL
Application Support
Java
Software Development
Incident Management
Business Requirements
Technical Support
-
Application Support Analyst
7 days ago
Singapore This is an IT support group Full timeHighlights: Permanent job opportunity 5 days work week Great remuneration and benefits Fast & fun pace environment Experience in Linux environment and FIX Protocol is preferred. Responsibilities: Respond promptly to support requests and enquiries from clients. Work directly with our clients to understand, troubleshoot, and resolve issues with complex...
-
Application Production Support
6 days ago
Singapore This is an IT support group Full timeWe are seeking an Application Production Support professional to manage support activities for Olympic (Core Banking) and related systems. The role involves handling incidents, service requests, end-user queries, and maintaining system reliability. Responsibilities: Provide L1/L2 application support to end-users. Escalate unresolved tickets to appropriate...
-
Singapore This is an IT support group Full timeResponsibilities and Requirements: Proven experience in Level 2 application support within the financial services or trading technology space. Expertise in front-office trading platforms and financial applications, such as ION, Bloomberg, MarkitWire, Fidessa, Front Arena, CME Brokertec, TradeWeb, and Trading Technologies. Experience supporting a diverse...
-
Level 3 Application Support
7 days ago
Singapore This is an IT support group Full timePOSITION OVERVIEW: Level 3 Application Support Position General Duties and Tasks Qualifications, Skills, and Experience Experience: 7 - 10 years Proven strong experience in Murex application support, specifically in Murex FO (Trade lifecycle, etradepad, Product control, Pricing, Simulation, PnL Analysis, PLVAR), MLC, Market Risk (market risk limits, P&L...
-
Singapore This is an IT support group Full timeWork Schedule Standard (Mon-Fri)Environmental Conditions Office How Will You Make an Impact?At Thermo Fisher Scientific, you'll be part of a team that values performance, quality, and innovation. Here, you’ll contribute to impactful work that makes a difference globally. As part of our growing organization, you’ll be encouraged to reach your full...
-
Application Support
3 weeks ago
Singapore APAR TECHNOLOGIES PTE. LTD. Full timeRoles & ResponsibilitiesJob DescriptionAs an Applications Support staff, your primary responsibility is to ensure that the projects’ software applications are functioning properly and meeting business requirements. You will work closely with vendors, business users, and other IT teams to troubleshoot issues and maintain the applications.Job...
-
Applications Support
1 month ago
Singapore ITCAN PTE. LIMITED Full timeRoles & ResponsibilitiesJob Description for Applications Support As an Applications Support staff, your primary responsibility is to ensure that the projects’ software applications are functioning properly and meeting business requirements. You will work closely with vendors, business users, and other IT teams to troubleshoot issues and maintain the...
-
Application Support
1 month ago
Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full timeRoles & ResponsibilitiesRole:Applications SupportJD: Application Support: Provide first and second level technical support to end-users of the projects’ applications, troubleshooting and resolving issues in a timely manner. Incident management: Monitor and manage the application support queue, ensuring that issues are logged, triaged, and resolved within...
-
Production support specialist
1 month ago
Singapore This Is An IT Support Group Full time1. Overview of the Role: Our client is seeking an experienced Production Support Specialist with a strong background in financial systems support, particularly in Capital Markets applications . The ideal candidate will have extensive experience providing 24/7 production support, troubleshooting, and managing critical financial systems such as Kondor+ , as...
-
Application Support
3 weeks ago
Singapore EPS COMPUTER SYSTEMS PTE LTD Full timeRoles & ResponsibilitiesEmployment Type: 1 year contract (renewable subject to work performance)Working Location: Changi Business ParkSalary up to S$4,500Responsibilities: Provide day-to-day L2 support for Java/Web-based applications. Coordinate and support infrastructure maintenance activities. Manage new application releases following best release...
-
Application Support
5 hours ago
Singapore EPS COMPUTER SYSTEMS PTE LTD Full timeRoles & ResponsibilitiesEmployment Type: 1 year contract (renewable subject to work performance)Working Location: Changi Business ParkSalary up to S$4,500Responsibilities: Provide day-to-day L2 support for Java/Web-based applications. Coordinate and support infrastructure maintenance activities. Manage new application releases following best release...
-
Application Support
3 weeks ago
Singapore R SYSTEMS (SINGAPORE) PTE LIMITED Full timeRoles & ResponsibilitiesKey Responsibilities:1.Application Support:oProvide second and third-level support for Java-based applications.oDiagnose and resolve technical issues in a timely and efficient manner.oMonitor application performance and ensure system availability and reliability. Tools usage and scripting would be added...
-
Application Support
5 hours ago
Singapore R SYSTEMS (SINGAPORE) PTE LIMITED Full timeRoles & ResponsibilitiesKey Responsibilities:1.Application Support:oProvide second and third-level support for Java-based applications.oDiagnose and resolve technical issues in a timely and efficient manner.oMonitor application performance and ensure system availability and reliability. Tools usage and scripting would be added...
-
Application Support
6 hours ago
Singapore IDC TECHNOLOGIES (SINGAPORE) PTE. LTD. Full timeRoles & Responsibilities Willing to work in shifts to provide rotational 24/7 shift application support duties as mentioned below. Has experience or knowledge on Incident and Problem management. Health check and monitoring production system and job scheduling to ensure SLA is meet. Troubleshoot and solve production issues related to performance and...
-
Application Support
4 days ago
Singapore IDC TECHNOLOGIES (SINGAPORE) PTE. LTD. Full timeRoles & Responsibilities Willing to work in shifts to provide rotational 24/7 shift application support duties as mentioned below. Has experience or knowledge on Incident and Problem management. Health check and monitoring production system and job scheduling to ensure SLA is meet. Troubleshoot and solve production issues related to performance and...
-
IT Applications Support
3 weeks ago
Singapore EINS TECHNOLOGY PTE LTD Full timeRoles & ResponsibilitiesAbout Eins Technology is a leading technology services company, with major applications and relations with government entities providing services and solutions in consulting, digital services, technology and more.Job Description:Provide service and level 1 IT support to clients and customers.To assist in project assignments.Ensure...
-
Application Support
3 days ago
Singapore BUSINESS EDGE PERSONNEL SERVICES PTE LTD Full timeRoles & ResponsibilitiesJob Scope: Willing to work in shifts to provide rotational 24/7 shift application support duties as mentioned below. Has experience or knowledge on Incident and Problem management. Health check and monitoring production system and job scheduling to ensure SLA is meet. Troubleshoot and solve production issues related to performance...
-
Application Support
5 hours ago
Singapore BUSINESS EDGE PERSONNEL SERVICES PTE LTD Full timeRoles & ResponsibilitiesJob Scope: Willing to work in shifts to provide rotational 24/7 shift application support duties as mentioned below. Has experience or knowledge on Incident and Problem management. Health check and monitoring production system and job scheduling to ensure SLA is meet. Troubleshoot and solve production issues related to performance...
-
Singapore This is an IT support group Full timeCalling all talented L2 - L3 Application Support Analysts!Are you able to confidently prioritise and handle issues? Do you want to take charge of your work and claim ownership?Our client is a UK Trading Firm that has been bounding up the ladder of the Financial world. They have been acquiring multiple companies within the commodities sector and have...
-
VP, Core Ecosystem
1 week ago
Singapore This is an IT support group Full timeBusiness Function Group Technology enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality, control, technology, people capability, and innovation. In Group Technology, we manage the majority of the Bank's processes and inspire to delight our business partners through our...