Sales / Customer Service Officers

3 weeks ago


Singapore STOREFRIENDLY MGMT PTE. LTD. Full time
Roles & Responsibilities

Join Our Friendly TeamSTOREFRIENDLY is one of Singapore's leading provider of self-storage solutions and the only provider in Singapore that has incorporated the usage of robotic self-storage technology. Our customers are mainly businesses and individuals who require clean, safe, climate-controlled and 24/7 access storage.

The Group expanded rapidly since its inception in 2019 and now has 7 branches conveniently located in Paya Lebar, Ubi, Bedok, Bukit Merah, Leng Kee, Clementi and Jurong East . To complement its suite of self-storage solutions, the Group also added moving services, wine storage and co-working spaces to our product offerings for customers.


With the opening of the new branch in Jurong East and expansion of existing branches, Storefriendly plans to accelerate its expansion in 2025. Therefore the Group is now recruiting more motivated, dynamic and friendly individuals to join the Team to support its expansion initiatives:

SALES / CUSTOMER SERVICE OFFICERS

Highlights

  • 9 am to 6 pm (no shift) - suitable for candidates with family or study commitments.
  • Company will consider posting to most convenient branch for candidate.
  • No cold calling
  • Attractive basic salary and allowances
  • Performance incentives based on achievement of targets (in addition to basic salary stated).
  • Company structure facilitates career progression and job specialisation.

The Job

  • Follow up on sales enquiries from online channels, call-ins, emails, messages and/or referrals
  • Understand customers' requirements and recommend our products and services as solutions
  • Provide quotations, follow ups and maintain necessary communication with customers
  • Helping customers on-site to select suitable storage units, service and/or merchandise
  • Process rental / renewal agreements, collect payment and maintain timely and accurate records
  • Help customers to resolve requests or issues with their storage
  • Check, report and follow-up on any maintenance issues required in the branch you are in-charge of.
  • Prepare and submit reports as required

At Storefriendly, we believe that customer service is our top priority. We want our customers to feel like they're getting the best possible service. That's why we're looking for :


The Candidate

  • Friendly and is good at finding solutions
  • Patient and understanding
  • Able to communicate with people from all walks of life
  • Able to work independently and as part of a team

It will be advantageous if you also have at least 1 year working experience, especially if in sales/customer service and can start work immediately.


If you're a people person who loves helping others, then we want to hear from you Write in now and tell us about yourself, expected salary and earliest availability.


Tell employers what skills you have

Sales
Customer Experience
Interpersonal Skills
Good Communication Skills
Communication Skills
Customer Satisfaction
Team Player
Customer Service
Service Excellence
Able To Work Independently
Customer Service Experience

  • Singapore NK EDUCATION PTE. LTD. Full time

    Roles & Responsibilities- Open to Singaporeans & foreigners - Competitive package with bonuses & medical benefits- Comprehensive in-house training Purpose: As our new Sales & Customer Service Officer, you'll pioneer our new sales department at NK Robotics with your peers, focusing on client management and student enrollment while ensuring top-notch customer...


  • Singapore RMS MARINE & OFFSHORE SERVICE Full time

    ROLES & RESPONSIBILITIES : Playing a defining role in the communication with our Customer Center and Sales team in HQ. Respond to urgent enquiries & handle complains Increase sales revenue for business in local docking shipyards and site projects in local branch office. Leading the team or acting as “sounding board” and sparring partner for other key...

  • Sales executive

    23 hours ago


    Singapore Sales Friends Full time

    Job Description: 3 to 5 years of sales experience in Data Resilience solutions, Data Backup solutions, DR solutions, Saa S platforms, traditional & next-gen EPP Security solutions, EDR/XDR/MDR solutions Competent in a sales hunting role Confident & self-motivated without supervision Daily updates on sales leads and sales progress Capable of identifying...

  • customer service

    3 weeks ago


    Singapore ELKEN SERVICE PTE. LTD. Full time

    Roles & ResponsibilitiesStrong listening, communicating, and customer service skills. Ability to multitask and provide effective solutions. Works well with others and helps foster a supportive work environment. Knowledge of our company's market, industry, and products.Tell employers what skills you haveCustomer Service SkillsAbility to MultitaskMicrosoft...


  • Singapore CYCLE & CARRIAGE INDUSTRIES PTE. LIMITED Full time

    Roles & ResponsibilitiesWe are looking for a dedicated Officer - Customer Service to be part of the Mercedes-Benz customer service team. You will be taking on the boutique sales portfolio. Being in a dynamic environment, you are expected to adapt, pick up and apply new skills and knowledge which will be necessary to your success in this role. The Job:•...


  • Singapore HOST PTE. LTD. Full time

    Roles & ResponsibilitiesAs Customer Service Officer, you are the face of HoST to our customers. Your tact, sensitivity and professionalism strongly influence customer satisfaction and HoST’s prosperity. You partner with the sales team to generate sales, provide excellent customer service and smooth day-to-day operational support to your customer...


  • Singapore AQUA GREEN PTE. LTD. Full time

    Roles & ResponsibilitiesWorking hour: Monday-Friday 9 am to 6 pm and Saturday from 9 am to 1 pm Salary: Open for negotiation (Basic + Incentive) Job Responsibilities: • Provide general customer support by managing customer service hotline • Handling customer complaints. • Answer customer questions. • Documenting customer interactions. • Escalate...


  • Singapore STRATEGIC MARKETING (S) PTE. LTD. Full time

    Roles & ResponsibilitiesKEY RESPONSIBILITIES Maintain customer satisfaction through face-to-face interactions, phone calls and emails Effectively manage a large volume of incoming calls and emails Effectively resolve customers’ problems through strong and clear interpersonal dialogue Skilfully and calmly manage difficult and angry customers Liaise...


  • Singapore NURTURESTARS PTE. LTD. Full time

    Job Summary: The Customer Service Officer plays a vital role in supporting the School Head in the daily operations of the school. This multifaceted role encompasses a wide range of responsibilities, including enrollment activities, class management, record-keeping, school maintenance, prospecting, and cashier duties. Job Description: 1. Financial &...

  • Customer Service

    3 weeks ago


    Singapore ACE SAFETY PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description & Requirements;Brief Introduction AcesafeT is a Safety Footwear supplier. With a team of more than 20 years of combined experience, AcesafeT is now looking for dynamic force to join our expanding sales team!Roles and Job Description: To boost sales and increase market share through the following ways: Drive sales...


  • Singapore WINSPEC LOGISTICS SERVICES PTE. LTD. Full time

    Roles & ResponsibilitiesWe are looking for a dedicated and skilled Customer Service Officer to join our team. In this role, you'll manage various customer service operations, including handling inquiries, preparing quotations, managing orders, and ensuring accurate billing. Fluency in Mandarin is crucial for effectively communicating with our logistics...


  • Singapore Crestar Education Group Pte. Ltd. Full time

    Job Summary: The Customer Service Officer plays a vital role in supporting the School Head in the daily operations of the school. This multifaceted role encompasses a wide range of responsibilities, including enrollment activities, class management, record-keeping, school maintenance, prospecting, and cashier duties. Job Description: Financial & Enrollment:...


  • Singapore BAG ARTISAN PTE. LTD. Full time

    Roles & ResponsibilitiesJoin a dynamic and growing leather cleaning & restoration company!If you are passionate about meeting people, enthusiastic with a pleasing personality, we want YOU!Your key responsibilities include: Managing and engaging our clients. Building up our customer base. Assist with taking orders/bookings for our services. Handling sales...


  • Singapore RIO TINTO MARKETING PTE. LTD. Full time

    About the JobRio Tinto Marketing Pte. Ltd. is seeking a highly skilled Customer Service Officer to join our Aluminium Sales team. As a Customer Service Officer, you will be responsible for delivering exceptional customer service to our aluminium customers in the Australia, New Zealand domestic markets and/or Asia Pacific regions.Key Responsibilities*...


  • Singapore QSS SAFETY PRODUCTS (S) PTE LTD Full time

    Roles & ResponsibilitiesCompany DescriptionQSS Safety Products is a safety solutions provider for the workplace and household with a comprehensive range of protective equipment that conforms to major quality standards. Established in 1960, QSS is committed to safety and has won numerous awards and garnered the trust of clients from all over Asia, as well as...


  • Singapore BEIJING 101 CORP. PTE LTD Full time

    Roles & ResponsibilitiesJob Responsibilities· Responsible for handling front office reception and administration duties· Greet customers and answer all customers’ enquiries· Perform for scheduling appointment calendar and sending reminders appointments to customer· Generating and compiling of daily sales reports· Perform outlet stock-take and other...


  • Singapore Tate & Lyle Full time

    As a Customer Service Officer, you will join the Global Operations—Customer Service team to support our APAC (excluding China) customers. This support includes end-to-end order management (order entry, checking on shipment, product allocation, and complaint management). About You We’re recruiting an experienced Customer Service Officer to report to the...


  • Singapore WINSPEC LOGISTICS SERVICES PTE. LTD. Full time

    We are looking for a dedicated and skilled Customer Service Officer to join our team. In this role, you'll manage various customer service operations, including handling inquiries, preparing quotations, managing orders, and ensuring accurate billing. Fluency in Mandarin is crucial for effectively communicating with our logistics counterparts in China....


  • Singapore HANKYU HANSHIN EXPRESS (SINGAPORE) PTE. LTD. Full time

    Roles & Responsibilities1) Coordinate adhoc / consolidation booking with customer and booking of space with airline.2) Coordinate rates quotation with airline and provide rates to sales team for quotation to customer.3) Monitor consolidations for various destination, monitor on the space and rates.4) Send flight schedules to customer upon confimation.5)...


  • Singapore EX BEAUTY PTE. LTD. Full time

    Roles & ResponsibilitiesJob Summary:The Customer Service Officer delivers exceptional customer service by assisting clients with product inquiries, appointments, and services. The role involves maintaining a welcoming environment, handling customer concerns, and ensuring a seamless experience throughout their visit to the outlet.Key Responsibilities: ...