Partner Software and Services Manager
1 week ago
Partner Software and Service Manager
APJC Region
Your Impact
This is a new role designed to help partners drive their EA penetration and acceleration. The primary focus of this role is to work closely with the Cisco CoE team and to be a consultant to the partner helping in terms of Propose, Develop and Close EAs across the region. They will also scale Cisco's recurring revenue growth and profitability levers with partners and Cisco field alignment in APJC. You will have strong executive presence, the ability to work with cross functional teams, and preferably a services or software background. You will be responsible for the below:
Execution & Operational Rigor
- Top Line Software and Services Bookings and Growth, Clean Qtr Close, Pipeline Reviews - Top Deals
Alignment
- Field alignment, Responsibility Matrix (DLSE), PSO alignment, including arch. teams, SW Programs Teams alignment, Aligning to regional Partner Sales Specialists and Customer Success Managers on focus partner's major deals
Partner Strategic Engagement
- Develop Growth Plan for driving EAs (Buying Programs) and Premium Services that aligns with partner goals around Profitability, Software and Lifecycle Practice Build, and Enablement.
Opportunity & Demand Generation
- Leveraging Data to identify new ALC to EA Opportunities, New EA Upsell Opportunities within the install base.
- Leveraging data to help identify new opportunities for Lift and Shift from (SNTC) PSS to PLS-S, drive Attach, and IQRR.
Portfolio Acumen
- Buying Models, Services Portfolio, CX Portfolio, and Lifecycle Practice Build
- Driving Partner software and services practice build and demand generation
- Being a subject manager expert on Customer Experience and Cisco's buying models and subscriptions
Meet The Team
You will report to the APJC Sales Program Office which is part of the APJC Partner and Routes to Market Sales (APRS) Organization. You will also align to Theatre Partner leaders and to cross-functional Cisco teams, including segment field sales organizations, Customer Experience (CX) teams, and Partner architecture sales teams.
Who You Are
- You have a strong services or software business development background (preferred, not required) with about 10-15 years in Partner / Customer facing roles.
- You have a leadership mind-set with the ability to set direction and guide others.
- You have the ability to organize, motivate, virtually lead, and influence, across the functional and business unit organizations of Cisco.
- You exhibit constant, clear communication and facilitation of objectives, status, tactics and results to all stakeholders.
- You have experience working in large, complex organizations.
- You have proven success, record of high performance, and strong leadership skills.
- You enjoy working in a fast-paced changing environment.
- Management Degree (though not mandatory) would be preferred.
#WeAreCisco
#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.
Our passion is connection—we celebrate our employees' diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.
We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do
Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us
Tell employers what skills you haveTactics
Sustainability
Leadership
Microsoft Excel
Customer Experience
Service Management
Theatre
Customer Success
Environment Management
Demand Generation
Customer Facing Roles
Revenue Growth
Business Development
Facilitation
Service Delivery
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