Sales Support Specialist
Found in: Talent SG 2A C2 - 2 weeks ago
Working Hours: Monday to Friday
Working Hours: Mon to Thurs 8.30am - 6pm & Fri 8:30am - 5:30pm
Working Location: Jalan Bukit Merah, Singapore 159455 (Redhill)
Salary: $2500 - $2700
Job Scope:
Sales Support:
- Collaborate with field sales representatives to facilitate the sales process, including lead generation, qualification, and follow-up.
- Assist in the preparation of sales presentations, proposals, and contracts to support sales efforts.
- Maintain accurate records of sales activities, customer interactions, and pipeline management using CRM software.
- Conduct market research to identify new sales opportunities and provide insights to the sales team.
- Coordinate with internal departments to address client needs and ensure timely delivery of products or services.
Renewal Management:
- Proactively engage with existing clients to facilitate the renewal process and secure contract extensions.
- Monitor contract expiration dates and proactively reach out to clients to discuss renewal options.
- Negotiate renewal terms and pricing with clients to maximize revenue retention.
- Address client concerns and objections to renewal through effective communication and problem-solving.
- Collaborate with account management and customer success teams to ensure a seamless renewal experience for clients.
Requirements:
- Minimum A Level/Diploma and above.
- Immediate start.
- Proven experience in sales support, customer service, or inside sales roles.
- Prior experience in contract negotiation and renewal management is a plus.
Low Jia Yi R22104302
The Supreme HR Advisory Pte Ltd 14C7279
Tell employers what skills you have
CRM
Market Research
Lead Generation
Account Management
Microsoft PowerPoint
Microsoft Office
Microsoft Excel
Customer Support
Customer Success
Sales Process
Communication Skills
Microsoft Word
Customer Service
Pricing
Contract Negotiation
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