Senior Operations Manager

Found in: Talent SG 2A C2 - 2 weeks ago


Singapore St. James's Place (singapore) Private Limited Full time
Main Purpose of Job:

Oversight and continuous improvement of the operations team’s activities, focused on process and efficiency improvements, elimination of redundant or time-consuming processes, and thereby on improving and strengthening the team’s performance and value-add as internal service providers to the Asia and Middle East Partnership and their clients.

Key Responsibilities of the Job:

· Focus on team development and fostering a collaborative, supportive environment that results in higher retention and clearer promotion pathways for its members

· Monitor and review the operations and processes of the Business Support team to ensure that primary activities (e.g. turnaround of

documentation, iterations between the Sales team, data entry into different

systems) are outcome-focused and value adding to the business and Partnership

· Liaise with external parties / Admin Centres (esp. SS&C but including SJP Group) to identify, mitigate and avoid problems in processing

client investment and de-investment at every stage of the process

· Drive changes and improvements in the Client Experience through identifying redundant activities or data that slow the documentation, onboarding and change-making processes

· Improve data archiving and security, in particular in light of sensitive client information and changes

in data protection environment, but also including team process documentation

and access to internal resources

· Support Partner communications,

escalations and special case handling

· Building a reporting structure

that analysis data to support improvement initiatives, educational advice and

support to the team and wider Partnership

· Drive improvements in team

outputs and reports, including but not limited to, those which are used for generating regulatory or statutory reports

· Lead generation of process flow

summaries, illustrative examples, FAQs or other materials that will assist the

Partnership in understanding and participating more accurately in the client

servicing cycle

#J-18808-Ljbffr

  • Singapore Doctor Anywhere Operations Pte. Ltd. Full time

    About the teamDoctor Anywhere's Operations team is a crucial part of the company. We ensure the day-to-day excellence of our TPA business, virtual and in-person clinical services, resolving operational issues in a timely manner and providing the best customer experience possible. We make sure that our customers remain our top priority.We are seeking a...

  • Senior/ Manager, Business Operations

    Found in: Talent SG 2A C2 - 3 days ago


    Singapore DOCTOR ANYWHERE OPERATIONS PTE. LTD. Full time

    Roles & ResponsibilitiesAbout the teamDoctor Anywhere's Operations team is a crucial part of the company. We ensure the day-to-day excellence of our TPA business, virtual and in-person clinical services, resolving operational issues in a timely manner and providing the best customer experience possible. We make sure that our customers remain our top...

  • Senior Manager, Supply Chain Planning and Analytics

    Found in: Talent SG 2A C2 - 1 week ago


    Singapore MICROSOFT OPERATIONS PTE LTD Full time

    Roles & ResponsibilitiesOverview“Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of...


  • Singapore Microsoft Operations Pte Ltd Full time

    Overview'Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can...


  • Singapore Procter & Gamble International Operations Sa Singapore Branch Full time

    Overview of the roleYou will be accountable for management reporting and commercial & product supply financial analysis for a regional portfolio focused on North East Asia (Japan/South Korea) in Oral Care business where Power Oral Care form dominates. You will provide explanation of variances and key performance drivers, coordinate the consolidation of...

  • Senior Finance Manager

    Found in: Talent SG 2A C2 - 2 days ago


    Singapore PROCTER & GAMBLE INTERNATIONAL OPERATIONS SA SINGAPORE BRANCH Full time

    Roles & ResponsibilitiesOverview of the roleYou will be accountable for management reporting and commercial & product supply financial analysis for a regional portfolio focused on North East Asia (Japan/South Korea) in Oral Care business where Power Oral Care form dominates. You will provide explanation of variances and key performance drivers, coordinate...


  • Singapore Ju Eng Home For Senior Citizens Full time

    Operations Executive in Ju Eng Home, you will play a crucial role in ensuring the smooth and efficient functioning of the facility. This position involves overseeing various operational aspects to guarantee high-quality patient care, regulatory compliance, and a positive working environment for staff. The Operations Executive reports to the Operations...

  • Bar Manager

    Found in: Talent SG 2A C2 - 2 weeks ago


    Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time

    Roles & ResponsibilitiesSCOPETo produce an outstanding guest experience within the outlet concept by managing a service team. The Bar Manager provides a courteous, professional and efficient service in accordance with the bar, hotel and Kempinski standards, driving sales and maximising profit.OVERALL OBJECTIVES Lead the outlet efficiently in cost and...


  • Singapore Sasco Senior Citizens' Home Full time

    Working Location: Hong San TerraceBenefitsAnnual Wage Supplement (AWS), Performance + Variable Bonus, Staff Fringe Benefits & Training DeveopmentJob purposeThe jobholder is primarily responsible for the management of volunteers and stakeholders, delegating them to our sheltered home, daycare centres and activity ageing centre as well as seniors living in the...


  • Singapore Micron Semiconductor Asia Operations Pte. Ltd. Full time

    Micron Technology's vision is to transform how the world uses information to enrich life and our commitment to people, innovation, tenacity, collaboration, and customer focus allows us to fulfill our mission to be a global leader in memory and storage solutions. This means conducting business with integrity, accountability, and professionalism while...


  • Singapore MICRON SEMICONDUCTOR ASIA OPERATIONS PTE. LTD. Full time

    Roles & ResponsibilitiesMicron Technology’s vision is to transform how the world uses information to enrich life and our commitment to people, innovation, tenacity, collaboration, and customer focus allows us to fulfill our mission to be a global leader in memory and storage solutions. This means conducting business with integrity, accountability, and...


  • Singapore Sasco Senior Citizens' Home Full time

    Job Summary and DescriptionPrimary responsibility is to work with Senior Manager of Support Services to promote and support the current and future business operation.Roles and ResponsibilitiesRecruitment - Manage recruitment activities including job postings, screening and scheduling, and conducting interviews.Employee Life Cycle - Handle onboarding and...


  • Singapore Pan Pacific Retail Management (singapore) Pte. Ltd. Full time

    Job Objectives:We are looking for an ambitious and energetic Senior Operating Manager to help us improve Products display, Store decoration, Promotion plan, Merchandise range to increase company profitability.You will be the front of the company and will have the dedication to create and apply an effective sales strategy /operation with your team. The goal...

  • Operations Manager/ Senior Operations Manager

    Found in: Talent SG 2A C2 - 3 days ago


    Singapore CERTIS CISCO PROTECTION SERVICES PTE. LTD. Full time

    Roles & ResponsibilitiesAbout CertisWe are a leading security services organisation. We put technology to work in making the world a safer place. Our mission is that as trusted partners, we protect lives and assets, and deliver integrated critical services. By empowering our people, our goal is to enable our communities to stay safe and thrive.We offer a...


  • Singapore Certis Cisco Protection Services Pte. Ltd. Full time

    About CertisWe are a leading security services organisation. We put technology to work in making the world a safer place. Our mission is that as trusted partners, we protect lives and assets, and deliver integrated critical services. By empowering our people, our goal is to enable our communities to stay safe and thrive.We offer a broad range of...

  • Human Resource Executive

    Found in: Talent SG 2A C2 - 3 days ago


    Singapore SASCO SENIOR CITIZENS' HOME Full time

    Roles & ResponsibilitiesJob Summary and DescriptionPrimary responsibility is to work with Senior Manager of Support Services to promote and support the current and future business operation.Roles and Responsibilities Recruitment - Manage recruitment activities including job postings, screening and scheduling, and conducting interviews. Employee Life Cycle...

  • Senior GCC Analyst

    6 days ago


    Singapore Cme Group Singapore Operations Pte. Ltd. Full time

    Job DescriptionThe Senior GCC Analyst provides front-line support to customers of CME Group for traded cash FX markets and provides relevant investigation and analysis for any major outages to management and other business stakeholders. In this role, the Senior GCC Analyst works regularly in a customer facing capacity to deliver informational assistance via...

  • Senior Operating Manager

    Found in: Talent SG 2A C2 - 3 days ago


    Singapore PAN PACIFIC RETAIL MANAGEMENT (SINGAPORE) PTE. LTD. Full time

    Roles & ResponsibilitiesJob Objectives:We are looking for an ambitious and energetic Senior Operating Manager to help us improve Products display, Store decoration, Promotion plan, Merchandise range to increase company profitability.You will be the front of the company and will have the dedication to create and apply an effective sales strategy /operation...


  • Singapore Tsao Foundation Full time

    About this role:We are seeking a passionate and experienced Senior Operations Manager to join us and play a vital role in ensuring the smooth and efficient day-to-day running of Tsao Foundation. In this position, you will be responsible for ensuring the Foundation runs smoothly across a variety of domains and overseeing all operational aspects of the...


  • Singapore Tsao Foundation Full time

    About this role:We are seeking a passionate and experienced Senior Operations Manager to join us and play a vital role in ensuring the smooth and efficient day-to-day running of Tsao Foundation. In this position, you will be responsible for ensuring the Foundation runs smoothly across a variety of domains and overseeing all operational aspects of the...