See more Collapse

Technical Support Engineer

4 weeks ago

Singapore RECRUIT NOW SINGAPORE PTE. LTD. Full time
Roles & Responsibilities

Company’s Profile

One of Singapore's top leading retail & wholesale of musical instruments covering across the APAC region, providing a wide range of musical products and services


Location: North-East (Hougang)

Working Hours: 5 Days Work Week (Mon-Fri), Office Hours (Flexible Timing)


Remuneration Package:

  • Basic up to S$ 4000
  • S$ 200 Monthly Fixed Allowance
  • Variable Bonus
  • OT Payable Allowance

Responsibilities:

  • Provide technical support and training to customers via phone, email, online (virtual online), or in-person, addressing inquiries and troubleshooting audio system issues
  • To manage technical issues and communicate with person in charge on all Digital Audio Workstations and licensing
  • Assist customers in configuring, installing, and troubleshooting complex audio systems for optimal performance within the project job scope upon being engaged.
  • Create and maintain comprehensive technical documentation, including troubleshooting guides and FAQs, to assist both customers and internal teams.
  • Provide internal and external training on new products and support procedures.
  • Perform quality checks on audio equipment to ensure that project business project partners meet company standards and customer expectations.

Requirements:

  • Minimum Diploma in Audio Engineering, Electronics & Communications
  • Preferably at least 3 years’ of experience in Live Sound mixing
  • Ability to provide technical support in Pre & Post Sales Activities

Please be notified that only shortlisted candidates will be notified.


Ian Fong | R22106545

Recruit Now Singapore Pte Ltd | EA No: 21C0845


Tell employers what skills you have

Live Sound
Licensing
Technical Documentation
Sales
Audio Equipment
Troubleshooting
audio systems
Audio System Design
Audio Engineering
Electronics
Technical Support

We have other current jobs related to this field that you can find below

  • Technical Support Engineer

    2 weeks ago

    Singapore Volt Singapore Full time

    My client is a leading IC equipment manufacturer. To meet the increasing standard and expectation from customers, they are now looking for an experienced Technical Support Engineer.Job Duties and Responsibilities: Leads NPD and Field Service Delivery team's stabilization Provides technical escalation support for critical technical escalations from customers....

  • Technical Support Engineer

    2 weeks ago

    Singapore Henderson Scott Full time

    Technical Support Engineer - APAC / Cyber Security Start-Up VendorSalary: Paying up to $80k SGDLocation: Singapore. Hybrid role - you will need to go into the office 2-3 times a week.Exciting opportunity for a support engineer/system engineer to join a pre-IPO cyber security vendor in Singapore.You will work with their customers to resolve technical issues,...

  • Technical Support Engineer

    2 weeks ago

    Singapore KLA Full time

    Company OverviewKLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents...

  • Technical Support Engineer

    2 weeks ago

    Singapore PROTECFIRE ENGINEERING PTE. LTD. Full time

    Provide all level of technical training, pre-sales technical support, system design and post sales installation, commissioning, on-site training and training for end-users and distributors. Provide maintenance and servicing/repairing of equipment and systems at site. Assist sales team to prepare technical specification, CAD schematic drawings, bill of...

  • Technical Support Engineer

    4 weeks ago

    Downtown Core, Singapore People Profilers Full time

    :Responsibilities: Provide technical support and handling urgent escalation from external or internal customers or users in production environment with high-volume transaction traffic. Strong collaboration, communication and interaction with all stakeholders including customers, product manager, developer and management team. Analyse service ticket data,...

  • Technical Support Engineer

    2 weeks ago

    Singapore RECRUITMENT OASIS PRIVATE LIMITED Full time

    About The CompanyOur client is a market leader in the delivery and implementation of clinical IVD and health IT products and services for clinical laboratories, hospitals, and healthcare organizations. Its products and solutions continuously help improve patient clinical services and efficiency advances resulting in cost savings, which in turn translate to...

  • Technical Support Engineer

    2 weeks ago

    Singapore Dynamic Yield Full time

    Dynamic Yield, recently acquired by MasterCard, is on the lookout for a Technical Support Engineer who can ensure customer satisfaction by providing a prompt and comprehensive resolution of highly technical issues.The expectation of the position is to understand the suite of Dynamic Yield software offerings in a deep and technical way in order to provide the...

  • Technical Support Engineer

    2 weeks ago

    Downtown Core, Singapore People Profilers Full time

    :Responsibilities: Provide technical support and handling urgent escalation from external or internal customers or users in production environment with high-volume transaction traffic. Strong collaboration, communication and interaction with all stakeholders including customers, product manager, developer and management team. Analyse service ticket data,...

  • Technical Support Engineer

    4 weeks ago

    Downtown Core, Singapore People Profilers Full time

    :Responsibilities: Provide technical support and handling urgent escalation from external or internal customers or users in production environment with high-volume transaction traffic. Strong collaboration, communication and interaction with all stakeholders including customers, product manager, developer and management team. Analyse service ticket data,...

  • Technical Support Engineer

    4 weeks ago

    Singapore ATLAS COPCO Full time

    Your Role: Provide a fast and professional technical support service in the diagnosis and resolution of product non conformities both in terms of system recovery and problem resolution (root cause corrective/preventive action) Responsible for analysing onsite performance data and generation of performance reports with a view to identifying and creating CIP...

  • Technical Support Engineer

    4 weeks ago

    Singapore ATLAS COPCO Full time

    Your Role: Provide a fast and professional technical support service in the diagnosis and resolution of product non conformities both in terms of system recovery and problem resolution (root cause corrective/preventive action) Responsible for analysing onsite performance data and generation of performance reports with a view to identifying and creating CIP...

  • Technical Support Engineer

    2 weeks ago

    Singapore TEMPSERV PTE. LTD. Full time

    Responsibilities: Work closely with our sales team to identify, design, architect and provide technical solutions for our customers Provide innovative system solutions to our customers Provide technical proposals, presentations and solution bill of materials for tenders and RFPs/Tenders Size up manpower needs for maintaining and managing communication...

  • Technical Support Engineer

    2 weeks ago

    Singapore DEVICE ELECTRONICS PTE LTD Full time

    Technical Support Engineer Responsibilities: Technical Training and Support: Provide technical trainings and workshops for endusers and partners on Network Cabling Solutions. Answer queries and provide technical support to colleagues and customers.Product Specifications and Sales Support: Prepare and review product specifications for customers, ensuring...

  • Technical Support Engineer

    4 weeks ago

    Singapore SINGAPORE POST Full time

    Functional area: Service Country: Singapore City: Singapore On-Site/Remote: On-Site Brand: Edwards Company name: Vacuum Technique Singapore Pte Ltd Date of Posting: September 11, 2023 Last date to apply: September 26, 2023 Your Role: Provide a fast and professional technical support service in the diagnosis and resolution of product non conformities both in...

  • Technical Support Engineer

    2 weeks ago

    Singapore Halcyon Knights - LogicMelon Full time

    APAC role ,taking care of multiple territories. Working for Public listed cyber company Offering a favourable market competitive package, for a mid level Tech engineer Fully remote role, reporting to lead in Australia.The company is actively looking for a Technical Support Engineer, who can actively guide cusotmers on how best to navigate and leverage the...

  • Technical Support Engineer

    4 weeks ago

    Singapore SINGAPORE POST Full time

    Functional area: Service Country: Singapore City: Singapore On-Site/Remote: On-Site Brand: Edwards Company name: Vacuum Technique Singapore Pte Ltd Date of Posting: September 11, 2023 Last date to apply: September 26, 2023 Your Role: Provide a fast and professional technical support service in the diagnosis and resolution of product non conformities both in...

  • IT Technical Support Engineer

    2 weeks ago

    Singapore HORIZON SOFTWARE PTE. LTD. Full time

    Job Description & Requirements Taking ownership of customer issues reported and seeing problems through to resolution Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams Research and identify solutions to software...

  • Technical Support Engineer

    4 weeks ago

    Singapore SonarSource Full time

    Sonar\'s industry leading solution solves the trillion-dollar challenge of bad code, equipping developers and organizations to reach a problem-free state in their codebase with Clean Code. Through its unique Clean as You Code methodology, the organization has empowered 7 million developers and 400,000 organizations across the globe to systematically...

  • Technical Support Engineer

    4 weeks ago

    Singapore SonarSource Full time

    Sonar\'s industry leading solution solves the trillion-dollar challenge of bad code, equipping developers and organizations to reach a problem-free state in their codebase with Clean Code. Through its unique Clean as You Code methodology, the organization has empowered 7 million developers and 400,000 organizations across the globe to systematically deliver...

  • IT Technical Support Engineer

    2 weeks ago

    Singapore ONELINK HR CONSULTANCY PTE. LTD. Full time

    Roles & ResponsibilitiesRole: IT Technical Support Engineer (Training Provided)Work Location: JurongResponsibilities involve providing preventive and corrective maintenance activities for equipment, including:Carrying out routine maintenance for equipment hardware and software Creating reports, managing inventory, configurations, addressing problems, and...