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Renew Onboarding and Operations Manager

4 weeks ago

Singapore HP PPS ASIA PACIFIC PTE. LTD. Full time
Roles & Responsibilities

What a Renew Onboarding and Operations Manager does in HP:

  • Responsible for overseeing day to day operations performance in accordance with HP contractual requirements, managing monthly, quarterly and annual business performance reviews, conducting on-site process audits and driving continuous process improvements.
  • Manages multiple refurbishments outsource partners, ensuring performance meets HP contractual expectations.
  • Leads a broad range of complex reverse supply chain processes, such as inventory analysis and planning, demand planning, and sales and operations planning (SOP).
  • Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert.
  • Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.
  • Acts as an expert providing direction and guidance to process improvements and establishing policies. Frequently represents the organization to external customers/clients.
  • Independently executes complex demand and supply matching activities, connecting planning to execution, and identifying issues and their impact.
  • Leads cross-functional teams to maintain and enhance the current business processes.
  • Defines and reviews performance metrics on a regular basis, identifying opportunities for improvement actions to address.
  • Contributes to priority projects by adding creative insights and developing recommendations.
  • Communicates requirements and guidelines to the regional and global business unit planning teams.
  • Mentors junior-level staff and establishes guidelines for the mentorship programs.
  • Typically interacts with Sr. Management.
  • Manages quantitative and qualitative business models and analyses to support proactive supply chain operation activities & priority projects.

Education and Experience Required

  • First level university degree or equivalent experience; advanced university degree preferred.
  • Typically 6-10 years of experience in a supply chain function.
  • Experience in more than one supply chain function, including partner management.
  • Excellent understandings of post sales processes, returns and refurbishment.
  • Identifies cutting edge analytical tools, models and methods for making key business decisions
  • Excellent internal and external relationship management skills
  • Extensive knowledge and understanding of how to analyze business problems using Advanced Microsoft Office skills (Excel, PowerPoint, etc.), statistical analysis, and financial modeling
  • Very Strong project management skills, with capability to manage cross functional teams
  • Strong business acumen and technical knowledge within area of responsibility
  • Very strong understanding of HP's overall supply chain strategy
  • Excellent understanding of Material Requirements Planning (MRP), ATP and master scheduling
  • Strong knowledge of SAP
  • Thorough knowledge of inventory modeling and analysis
  • Strong leadership skills including team-building and conflict resolution and management

Sustainable impact is HP’s commitment to create positive, lasting change for the planet, its people, and our communities. This serves as a guiding principle for delivering on our corporate vision – to create technology that makes life better for everyone, everywhere.


HP is a Human Capital Partner – we commit to human capital development and adopting progressive workplace practices globally.


Tell employers what skills you have

Operations Planning
Relationship Management Skills
Microsoft Office
Inventory
Conflict Resolution
Inventory Management
Project Management
Demand Planning
Financial Modeling
Supply Chain Management
Partner Management
Manufacturing
Human Capital

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