Games Customer Service Specialist

Job Title: Game Operations SpecialistJob Summary:We are seeking a skilled Game Operations Specialist to join our team at Garena. As a key member of our operations team, you will be responsible for monitoring and analyzing server user and gameplay trends, providing insights to sustain and grow our user base, and improving engagement levels with players.Key...

As a Data Insights Specialist at Riot Games, you will be part of an interdisciplinary team that works with Rioters from various disciplines to conduct studies and analyses that inform the features, systems, and experiences of our products.Your focus will be providing data analysis to empower the team to understand Wild Rift's product performance. You will...

Job Summary:We are seeking a highly skilled HR Operations Specialist to join our team at Riot Games. As a key member of our HR Shared Services team, you will be responsible for providing expert support to our employees and management teams across the APAC region.Responsibilities:Provide subject matter expertise on HR operations and processes to ensure...

Transform Player Experiences at Riot GamesRiot Games is a pioneer in player-focused game development, and we're seeking a seasoned Senior Service Designer - Player Support to join our Service Transformation team. As a key player in this team, you'll design solutions that deliver exceptional player experiences across all touchpoints with our player-support...

Job SummaryRiot Games is seeking a skilled Procurement Specialist to join our team. As a key member of our procurement team, you will be responsible for managing the procurement process, ensuring compliance with local regulations, and providing strategic guidance to Deal Owners.ResponsibilitiesPartner with leadership to establish procurement policies,...

Responsibilities: Serves as a Subject Matter Expert for the responsible country. Support Tier 1 and Tier 2 escalations / questions and resolve and respond to Rioter inquiries by email, case management, and in-person Act as primary point of contact for embedded Enterprise colleagues (HRBPs, Finance, Legal and TA teams) to ensure business processes are...

Job SummaryWe are seeking a highly skilled Service Reliability Senior Administrator to join our team at Riot Games. As a key member of our operations team, you will be responsible for ensuring the reliability and availability of our services.ResponsibilitiesTriage and investigate live incidents to identify root causes and implement corrective actions.Execute...

About the RoleRiot Games is seeking a skilled Business Operations professional to join our APAC Publishing Operations team. As a key member of our team, you will play a critical role in supporting our regional publishing teams and partners by providing data-driven insights and recommendations to optimize marketing campaigns and publishing operations.Key...

Job Overview The Customer Support Specialist will provide players with supports for WARGAMING.NET products. The ideal candidate will have excellent communication skills, a commitment to delivering exceptional customer service, and an interest in gaming.  Reports to Regional Customer Support Manager What will you do? Respond to...

Job ScopeTechnical FunctionsDevelop and implement slot and table games equipment maintenance and repair processes to ensure optimal performance and customer satisfaction.Complete technical activities in assigned areas, providing excellent customer service and ensuring timely resolution of technical issues.Ensure adequate technical floor coverage in gaming...

Responsibilities: Triage and investigation of live incidents  Execute technical return to service actions in a fast-paced, distributed systems environment specifically microservices to quickly restore service and protect player experience Monitor the health of Riot’s distributed services using observability tools, identify gaps with alerting,...

Unlock Your Gaming PotentialTransPerfect is seeking a skilled Gaming QA Tester to join our team. As a key member of our gaming department, you will be responsible for testing and ensuring the quality of games from independent development teams to industry heavyweights.Key ResponsibilitiesExecute test plans and test cases, suggesting improvements to enhance...

About the Role:We're seeking a talented Esports Content Producer to join our team at Riot Games. As a key member of our content team, you'll be responsible for creating engaging and high-quality content for our Esports events.Responsibilities:Develop and execute content strategies to drive engagement and growth for our Esports events.Collaborate with...

Responsibilities: Partner with leadership to assist with establishing a robust procurement policy, as well as processes, and procedures for SEA that ensure Riot is in compliance with local regulations. Advise Deal Owners on purchasing decisions in accordance with company policies and procedures, historical data, emerging industry trends, and personal...

Job Summary:We are seeking a highly skilled Financial Planning and Analysis (FP&A) expert to join our team at Riot Games. As a Senior Finance Analyst, you will be responsible for preparing monthly P&L variance analysis and rolling forecasts, as well as leading monthly cost reviews with Team Leaders for all Business Units.Key Responsibilities:Prepare monthly...

Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.As a Customer Service Specialist at Abbott, you will play a critical role in supporting the Supply Chain/Customer Service function. Your primary responsibility will be...

Responsibilities: Own the creative voice, look and feel for Apac EM Esports events. Create a partnership approach with other internal groups (publishing, content services, business development, league management, events, etc) Coordinate with a variety of Esports technical and creative teams, as well as editors, and others to guide Esports gameplay...

Customer Service Resolution SpecialistAt Prudential plc, we're committed to delivering exceptional customer experiences. As a Customer Service Resolution Specialist, you'll play a vital role in ensuring our Enterprise Business customers and Financial Consultants receive the highest level of support.Key Responsibilities:Investigate and resolve customer...

Team Introduction The TikTok App Ads and Gaming team is part of the TikTok Monetization Product organization and is responsible for building advertising products for app and gaming clients on TikTok. Our vision is to make TikTok the leading platform for app and gaming marketers to acquire, retain and monetize users by building products that support unique...

Job Title: Workplace Experience PartnerAbout the Role:We are seeking a highly skilled and experienced Workplace Experience Partner to join our team at Riot Games. As a key member of our operations team, you will be responsible for shaping and developing all office operations within our APAC Emerging Markets, managing offices, and implementing improvements...