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IT Customer Service

2 months ago

Singapur, Singapore TALENT TRADER GROUP PTE. LTD. Full time
Roles & Responsibilities

  • Provide efficient and effective sales administration and coordination to ensure the highest level of customer satisfaction.
  • Support Account Managers in preparing sales quotations in response to customer inquiries with attention to detail and thorough follow-up.
  • Respond to customer requests for quotations and product information for new purchases or renewals of licenses/maintenance.
  • Verify prices before submitting to the Purchaser to process Purchase Orders.
  • Process Sales Orders for confirmed sales.
  • Respond to customer requests regarding delivery and coordinate with the Operations team.
  • Escalate maintenance or support issues reported by customers to the Operations team.
  • Work closely with Account Managers to achieve sales performance goals.
  • Gather information and support Account Managers in tender requirements, liaising with Suppliers and the Technical Solution Team.
  • Follow up on tender progress and updates.
  • Establish good relationships with customers to identify additional opportunities beyond the requested products, expanding business opportunities to increase sales revenue.
  • Perform other administrative duties as assigned or as required by the company.

Requirements:

  • With Diploma or Higher in related field.
  • At least 2+ years of experience in related working experience.
  • Excellent communication skills

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: gs1@talenttradersg.com;


EA License No.: 13C6305

Registration No.: R23117856


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