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Flight Service Coordinator

2 months ago

Singapur, Singapore VIETNAM AIRLINES JSC Full time
Roles & Responsibilities

Work location: Changi Airport

Type of employment: full-time, roster based on Vietnam Airlines’ flight schedule. Immediate work commencement

SGD 2,500 - SGD 3,000


Your primary duties include:

· Coordinating and supervising the passenger's check-in process provided by our Ground Handling Agent;

· Service desk activities such as standby, offload, upgrade, and the handling of flight disruption under the Station Manager's direction;

· Pre-flight, and post-flight checks, and reports on the airline's CRS/DCS and other internal systems

· Acting and/or forwarding passengers' claims/complaints to the Sales & Service team

· Invoice checking, including those for lounge each month

· Other tasks assigned by Station Manager.

Our successful candidate must have full work right in Singapore and meet the below minimum requirements:

· The requirement for an Airport Security Identification Card issued by Changi Airport;

· Proven interpersonal and strong customer service skills, professional appearance, cooperative attitude, flexibility in terms of scheduling with work experience in airline’s passenger and flight service an advantage

· Working knowledge of the airline's DCS, GDS & CRS with Sabre is an advantage



(Only shortlisted applicants will be contacted for an interview)


Tell employers what skills you have

Customer Service Skills
DCS
Microsoft Excel
Strong Attention To Detail
Travel Arrangements
Telephone Manner
Architectural
Business Travel
Service Desk
Microsoft Word
Customer Service
Sabre
Scheduling
Service Excellence
Directing
Catering