E-commerce Manager

3 days ago

Singapur, Singapore MY HOME FURNISHING PTE. LTD. Full time
Roles & Responsibilities

Job Description:
We are seeking an experienced and strategic E-commerce Manager to oversee our online sales and presence. The ideal candidate will have a proven track record in managing e-commerce platforms, driving sales, and optimizing the customer experience.

Responsibilities:
1. Platform Management:
- Oversee the day-to-day operations of our e-commerce platform.
- Ensure the website is user-friendly, visually appealing, and optimized for conversions.

2. Sales and Marketing:
- Develop and execute strategies to drive online sales and achieve revenue targets.
- Implement digital marketing campaigns, including SEO, SEM, email marketing, and social media advertising.
- Analyze market trends and competitor activities to identify opportunities for growth.

3. Product Management:
- Manage product listings, descriptions, and images to enhance the online shopping experience.
- Collaborate with suppliers and internal teams to ensure accurate and up-to-date product information.

4. Customer Experience:
- Enhance the overall customer journey, from browsing to purchase and post-purchase support.
- Monitor and respond to customer reviews and feedback to improve service quality.

5. Analytics and Reporting:
- Utilize analytics tools to track key performance indicators (KPIs) and generate reports.
- Provide regular performance reports and actionable insights to the leadership team.

Requirements:
1. Education and Experience:
- Bachelor's degree in Marketing, Business, or a related field.
- Proven experience (3-5 years) in e-commerce management.

- Experience in Furniture sector is preferred

2. Technical Skills:
- Proficient in e-commerce platforms (e.g., Shopify, Wordpress, WooCommerce).
- Strong understanding of digital marketing tools and analytics.

3. Strategic Thinker:
- Demonstrated ability to develop and implement effective e-commerce strategies.
- Strategic thinker with a focus on long-term business goals.

4. Communication Skills:
- Excellent written and verbal communication skills.
- Ability to collaborate with cross-functional teams.

5. Analytical Mindset:
- Strong analytical skills and data-driven decision-making.

6. Adaptability:
- Ability to adapt to a fast-paced and dynamic e-commerce landscape.
- Stay updated on industry trends and emerging technologies.

7. Leadership and Team Management:
- Experience leading and managing a team.
- Ability to inspire and motivate team members toward common goals.


Tell employers what skills you have

Leadership
SEM
Analytical Skills
Customer Experience
Social Media
Listings
Email Marketing
WooCommerce
Product Management
Adaptability
Digital Marketing
Team Management
Communication Skills
SEO
Magento

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