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E-commerce Operations Specialist

2 months ago

Singapur, Singapore Decathlon Singapore Full time
About the Role

Decathlon Singapore is seeking a highly motivated and detail-oriented E-commerce Fulfillment Operator to join our team. As an E-commerce Fulfillment Operator, you will play a crucial role in ensuring the smooth operation of our e-commerce platform, from order processing to delivery.

Key Responsibilities
  • Team Player - Collaborate with colleagues to ensure seamless e-commerce operations, including picking, packing, and order management.
  • Operations Excellence - Drive process improvements to enhance efficiency and reduce non-value-added tasks, resulting in better customer service.
  • Supply Chain Management - Continuously review and optimize operational procedures to enhance the supply chain process, monitoring logistics KPIs to measure performance.
  • Partnerships and Customer Service - Foster strong relationships with internal partners and customers, identifying areas for improvement and ensuring customer satisfaction.
  • Project Management - Contribute to the E-commerce Operations team, working on projects that drive business growth and efficiency, such as C02 optimization, plastic reduction, and supplier management.
Requirements
  • E-commerce Passion - Be enthusiastic about e-commerce and its potential to drive business growth.
  • Teamwork and Communication - Demonstrate strong teamwork and communication skills, with a focus on customer satisfaction.
  • Adaptability and Problem-Solving - Show adaptability and problem-solving skills, with a willingness to learn and improve processes.
  • Digital Literacy and Business Acumen - Possess basic digital literacy and business acumen, with an entrepreneurial spirit.
  • Self-Motivation and Initiative - Demonstrate self-motivation and initiative, with a passion for sports and a willingness to take calculated risks.
What We Offer
  • Competitive Remuneration - Enjoy a competitive salary and monthly bonuses, up to 10% of your base salary.
  • Sports and Community - Participate in sports activities and join a vibrant community of like-minded individuals who share your passion for sports.