Business Outreach Analyst

3 weeks ago

Singapur, Singapore Federal Acquisition Service Full time

Summary

As a Business Outreach Analyst, you will plans, develops, administers, and executes business operational marketing.
Location of position:  Federal Acquisition Service, Technology Transformation Services (TTS), Office of Clients and Markets, Outreach Division
The Technology Transformation Services (TTS) is responsible for Office of Clients and Markets, Outreach Division

We are currently filling one vacancy, additional vacancies may be filled as needed.

Duties

Business and IT Program Outreach Strategy and Execution

Serves as a Business Outreach Analyst in integration with one or more complex programs or TTS offices as an expert-level marketing and outreach strategist. Oversees and, as needed, executes planning, analyses, and evaluation of the effectiveness of marketing, communications, public relations, and outreach efforts designed to drive business goals for assigned programs and/or Offices. Develops short and long-term marketing, outreach and/or communication plans, campaigns, and solutions aligned with broader TTS strategy. Coordinates assigned administrative management and program functions with agency public affairs (., OSC), program management and staff, and other stakeholders (., partner agencies, prospective customers, Congress).  Leads broad, complex assignments involving marketing, storytelling, content development, planning, and administration of outreach activities.

Strategic Outreach Program Administration and Compliance

Leads the development and execution of TTS and program office level communications strategy for internal and/or external efforts. Ensures consistent use of branding, messaging, and tone across assigned TTS- and/or program-level outreach channels and campaigns. Distributes and/or communicates assignments, projects, problems for solution, actionable events, milestones, and/or program issues under review and deadlines and timeframes for completion to team members.  Applies guidelines (., regulations), requirements, procedures, and tools related to outreach and communications at GSA in coordinating, analyzing, and conducting strategic outreach campaigns. Produces standard operating procedures, written instructions, reference materials, and relevant background.

Stakeholder Relations

Develops and/or maintains working/strategic relationships and operational partnerships with internal and external stakeholders at multiple organizational levels. Collaborates and leads projects in coordination with GSA shared service teams, including the OSC, Office of General Counsel, Office of Congressional and Interagency Affairs, and others. Coordinates with internal stakeholders (., other shared service staff in the immediate organization, project teams, other GSA/TTS management and staff) for conducting engagement and outreach efforts. Participates in a variety of interagency and intergovernmental projects, teams/work groups, meetings, and conferences. Maintains current knowledge of and serves as an authoritative subject matter expert regarding marketing, outreach, and related communications within the context of program office operations assigned.

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