Salesforce Business Analyst
3 weeks ago
Job Title: Business Analyst
In this role as a Business Analyst, you will be a pivotal member of the Product Team, focusing on the
maritime domain within the metals mining and trading industry. Your role involves collaborating with
the Engineering team to support the development and enhancement of platforms that cater to the
unique needs of maritime operations in the metals trading sector. Your primary duties will include
understanding and analysing maritime-specific business requirements, documenting these
requirements, defining project scopes, and ensuring that the deliverables align with the business'
strategic outcomes.
Job Responsibilities:
• Support in converting maritime-specific business requirements into functional specifications,
ensuring that these are clearly communicated and understood by the technical team.
• Play an active role in agile project teams, contributing to sprint planning sessions with a
focus on business goals and priorities.
• Conduct sessions for process mapping, ensuring a comprehensive understanding of
operational flows and identifying overlaps and synergies across different business functions.
• Link immediate operational needs with long-term strategic plans, working closely with
Product Managers, Product Owners, and Delivery team.
• Collaborate with QA testers and developers to ensure the delivery of high-quality solutions.
• Establish and maintain effective relationships with business stakeholders, managing their
requirements, operational issues, and queries.
Knowledge and Experience:
• Bachelor’s degree in computer science or a related field.
• Experience in digital product delivery, preferably within the maritime sector of the metals
mining and trading industry or commodities industry
• Familiarity with maritime operations, especially in relation to metals mining and trading
(Desirable).
• Agile methodology experience, with an understanding of its application in maritime projects.
• Additional knowledge in human-centered design or design thinking is advantageous.
Personal Attributes:
• Demonstrated leadership qualities with a service-oriented mindset.
• Excellent communication skills, adaptable to a diverse range of cultural and professional
backgrounds.
• Strong analytical skills and the ability to break down and solve complex problems.
• A sense of ownership and responsibility for projects and tasks.
• Customer-focused, with a clear vision of end goals and customer satisfaction.
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