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Merchant Services Officer

4 months ago

Singapore NETS Full time

About NETS

The NETS Group is a leading payments services group, enabling digital payments for merchants, consumers and banks across the entire payments value chain.

The Group operates Singapore's national debit scheme enabling customers of DBS Bank/POSB, HSBC, Maybank, OCBC Bank, Standard Chartered Bank and UOB to make payments using their ATM cards or mobile devices at more than 130,000 acceptance points in the country as well as online payments.

Position Summary

Undertakes assigned job duties as it pertains to the Merchant Services department. Candidate needs to communicate with merchants to get all relevant information / documents for merchant profile screening and application processing purpose.

Key Responsibilities

  • Merchant outreach to request for document / information via email & phone call engagement
  • Assisting in data extraction, data entry and data validation
  • Provide administrative assistance to merchant team as required
  • Problem solving and handle assigned ad-hoc duties
  • Perform on site merchant visit for document collection

Requirements

  • Minimum GCE 'O' Level
  • Minimum one year of experience in a dynamic working environment is preferred
  • Proficiency in Microsoft Office Suite
  • Detail-oriented, able to multi-task & meticulous, well-organized with good time management skills
  • Experience in processes and record -keeping
  • Ability to work under pressure and adhere to meeting timelines
  • Comfortable with fast-paced environment and frequent dynamic request from managers
  • Possess strong written and verbal communication skills
  • A team player with strong work ethics and principle
  • With problem-solving skills