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3-6 Months Contact Centre Agent

4 months ago

Singapore Recruit Express Pte Ltd Full time

Job Description:

  • Act as the first point of contact for the customers
  • Understanding both internal and external customers, anticipating customer needs and giving a high priority to customer satisfaction.
  • Provide satisfactory explanations to customers and take remedial action where necessary.
  • To alert superior of recurring service failures so that corrective actions may be taken to avoid future problems.
  • On the job training provided
  • Ad-hoc duties that related to contact centre projects.

Working hours:

1) 8am to 5pm (M-F), 8am to 1pm (Alt Sat) or

2) 830am to 6pm (M-F)

Angela Teh Ling Wei (CEI No.R Contact Number:6xxxxxxxEmail Address: .comRecruit Express Pte Ltd / EA Licence No: 99C4599We regret only shortlisted candidates will be contacted