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Restaurant Manager

3 months ago

Singapore KUN Full time

Job Qualification:

  • Bachelor's degree in restaurant management or related field preferred.
  • Experience in the restaurant industry, preferably as a manager or assistant manager.
  • Excellent organizational and communication skills.
  • Strong customer service skills.
  • Basic bookkeeping knowledge.
  • Knowledge of health codes and labor laws.
  • Ability to work in a fast-paced, team environment.
  • People management, fostering teamwork, and giving feedback.
  • Planning
  • Developing budgets
  • Self-motivated
  • High energy Level
  • Multi-tasking
  • Resolving conflict
  • Verbal communication

Job Responsibilities:

  • Coordinate daily Front of the House and Back of the House restaurant operations.
  • Deliver superior service and maximize customer satisfaction.
  • Respond efficiently and accurately to customer complaints.
  • Regularly review product quality and research new vendors
  • Organize and supervise shifts.
  • Appraise staff performance and provide feedback to improve productivity.
  • Estimate future needs for goods, kitchen utensils and cleaning products.
  • Ensure compliance with sanitation and safety regulations.
  • Manage restaurant's good image and suggest ways to improve it.
  • Control operational costs and identify measures to cut waste.
  • Create detailed reports on weekly, monthly, and annual revenues and expenses.
  • Promote the brand in the local community through word-of-mouth and restaurant events.
  • Recommend ways to reach a broader audience (e.g. discounts and social media ads)
  • Train new and current employees on proper customer service practices
  • Implement policies and protocols that will maintain future restaurant operations.

Requirements and skills

  • Familiarity with restaurant management software, like Sevenrooms, Eats365 and Revel POS.
  • Strong leadership, motivational and people skills
  • Acute financial management skills
  • BSc degree in Business Administration; hospitality management or culinary schooling is a plus.