Current jobs related to Networking Service Delivery Field Support Engineer - Singapore - NTT

  • Field Network Support Engineer

    1 day ago

    Singapore THALES SOLUTIONS ASIA PTE. LTD. Full time

    Roles & ResponsibilitiesROLE DESCRIPTION SUMMARYThales is seeking suitable candidate for the position of Service support engineer.You will be maintaining and troubleshooting the hardware infrastructure and systems for a mission-critical Seamless Identity Management Platform for Experience (SIMPLE) system that Thales Solutions Asia (TSA) have designed for...

  • Customer Service Field Engineer

    18 hours ago

    Singapore LEONARDO SINGAPORE PTE. LTD. Full time

    Job Title: Customer Service Field EngineerLeonardo Singapore Pte. Ltd. is seeking a highly skilled Customer Service Field Engineer to join our team. As a key member of our Service Delivery Team, you will be responsible for providing technical support and troubleshooting services to our customers.Key Responsibilities:Perform 2nd and 3rd level troubleshooting...

  • After Sales Engineer/Sales Engineer/ Field Service Engineer- Networking/Infrastructure

    2 weeks ago

    Singapore JUST RECRUIT SINGAPORE PTE. LTD. Full time

    Job SummaryWe are seeking a highly skilled Sales Engineer/Field Service Engineer to join our team at Just Recruit Singapore Pte. Ltd. as an After Sales Engineer. The successful candidate will be responsible for delivering network projects, designing and implementing network infrastructure, and providing technical support to our clients.Key...

  • Customer Service Field Engineer

    2 weeks ago

    Singapore LEONARDO SINGAPORE PTE. LTD. Full time

    Job Title: Customer Service Field EngineerLeonardo Singapore Pte. Ltd. is seeking a highly skilled Customer Service Field Engineer to join our team. As a key member of our Service Delivery Team, you will be responsible for providing technical support and troubleshooting services to our customers.Key Responsibilities:Perform 2nd and 3rd level troubleshooting...

  • Field Support Engineer

    2 weeks ago

    Singapore ALPHAWAVE TECHNOLOGY (S) PTE LTD Full time

    Roles & ResponsibilitiesJOB OVERVIEWWe are looking for a Field Support Engineer who is passionate and responsible to join our Car Park Technical Support team. The candidate should be someone who enjoys challenges, hands-on work and problem-solving. We identify and nurture "best-fit candidates" that are we believe can grow alongside the company.DUTIES &...

  • Field Support Specialist

    2 weeks ago

    Singapore X-TRA COMMUNICATION PTE. LTD. Full time

    Job Title: Field EngineerX-TRA COMMUNICATION PTE. LTD. is seeking a skilled Field Engineer to join our team.Roles & Responsibilities:We are looking for a highly motivated and experienced Field Engineer to provide maintenance support to our clientele and ensure that SLA commitments and requirements are met.The successful candidate will be responsible for...

  • Field Support Engineer

    2 weeks ago

    Singapore MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD Full time

    Roles & ResponsibilitiesKey Responsibilities: Provide daily onsite IT support for hardware, networks, and software, including laptops, desktops, and mobile devices (Android/iOS) to customer's workplace. Ensure timely resolution of customer issues by troubleshooting and diagnosing problems. Document tasks and updates in the ticketing system or inform the...

  • Cross Technology Service Delivery Field Support Engineer

    1 week ago

    Singapore NTT America Solutions, Inc. Full time

    Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The...

  • Field Service Engineer

    18 hours ago

    Singapore INFINITY CYBERSEC PTE. LTD. Full time

    Job Title: Field Service EngineerInfinity Cybersec PTE. LTD. is seeking a skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for delivering onsite technical support for IT systems, including networks, servers, storage, and helpdesk troubleshooting.Key Responsibilities:Provide diagnostic and troubleshooting...

  • IT Network Sales Support Engineer

    2 weeks ago

    Singapore PRIMESTAFF MANAGEMENT SERVICES PTE LTD Full time

    Roles & ResponsibilitiesAbout the Job:We are looking for a talented Sales Support Engineer with expertise in electronics and electrical engineering, especially with Marine Satellite Communications equipment. In this office-based role, you will deliver essential technical support to marine clients, manage sales orders, and oversee shipping logistics. This is...

  • Field Engineer

    3 months ago

    Singapore X-TRA COMMUNICATION PTE. LTD. Full time

    Roles & ResponsibilitiesResponsibilities:- Provide maintenance support to our clientele and ensure that SLA commitments and requirements are met;- Responsible for attending to incident calls and allocation of calls from the Helpdesk Team;- Provide daily update to Helpdesk Team and adhere to Standard Operating Procedures;- Diagnose, troubleshoot and resolve...

  • Field Service Engineer

    1 week ago

    Singapore MyCareersFuture Full time

    Job Summary:We are seeking a highly skilled Field Service Engineer to join our team at MyCareersFuture. As a Field Service Engineer, you will be responsible for delivering onsite technical support for IT systems, including networks, servers, storage, and helpdesk troubleshooting.Key Responsibilities:Provide diagnostic and troubleshooting services for...

  • Field Engineer

    2 weeks ago

    Singapore CARECONE PTE. LTD. Full time

    Job SummaryCARECONE PTE. LTD. is seeking a skilled Field Engineer to join our team. As a Field Engineer, you will be responsible for providing technical support and maintenance services for our company's hardware and software systems.Key ResponsibilitiesInstall, configure, and troubleshoot Windows and Mac operating systems.Provide technical support for...

  • Field Service Engineer

    17 hours ago

    Singapore KORN FERRY RPOPS (SG) PTE. LTD. Full time

    Job Title: Field Service EngineerWe are seeking a highly skilled Field Service Engineer to join our team at Honeywell. As a Field Service Engineer, you will be responsible for implementing virtualization networks, configuring and maintaining Honeywell Experion hardware and software, and providing technical support to customers.Key Responsibilities:Implement...

  • Field Service Engineer

    2 weeks ago

    Singapore RECRUIT EXPRESS PTE LTD Full time

    Job SummaryWe are seeking a highly skilled Field Service Engineer to join our team at Recruit Express Pte Ltd. As a Field Service Engineer, you will be responsible for providing technical support and maintenance services to our clients.Key ResponsibilitiesTechnical Support: Provide technical assistance and troubleshooting services to clients to resolve...

  • Junior Optical Network Field Engineer

    17 hours ago

    Singapore APEIRO NETWORKS PTE. LTD. Full time

    Role SummaryWe are seeking a skilled Junior Optical Network Field Engineer to join our team at APEIRO NETWORKS PTE. LTD. in Singapore. The successful candidate will work closely with senior engineers to assist in the installation, configuration, maintenance, and troubleshooting of optical network equipment and infrastructure in the field.Key...

  • Field Service Engineer

    2 weeks ago

    Singapore MyCareersFuture Full time

    Job Summary:MyCareersFuture is seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for delivering onsite technical support for IT systems, including networks, servers, storage, and helpdesk troubleshooting.Key Responsibilities:Provide diagnostic and troubleshooting services for hardware,...

  • Field Service Engineer

    2 weeks ago

    Singapore MyCareersFuture Full time

    Roles & Responsibilities Your Role: As a Field Service Engineer (FSE) at iCyber, you will deliver onsite technical support for IT systems, including networks, servers, storage, and helpdesk troubleshooting. You will play a vital role in diagnosing and resolving hardware and system issues while supporting customer environments in alignment with the...

  • Junior Optical Network Field Engineer

    5 months ago

    Singapore APEIRO NETWORKS PTE. LTD. Full time

    Roles & ResponsibilitiesWe are seeking a dynamic and enthusiastic Junior Optical Network Field Engineer to join our team in Singapore. The Junior Optical Network Field Engineer will work closely with senior engineers to assist in the installation, configuration, maintenance, and troubleshooting of optical network equipment and infrastructure in the field....

  • IT Field Service Engineer

    17 hours ago

    Singapore SEARCH PERSONNEL PRIVATE LIMITED Full time

    Job Title: IT Field Service EngineerWe are seeking a highly skilled IT Field Service Engineer to join our team at SEARCH PERSONNEL PRIVATE LIMITED. As an IT Field Service Engineer, you will be responsible for providing post-sales maintenance support on servers/storage and operating systems at customer locations.Main Responsibilities:Provide post-sales...

Networking Service Delivery Field Support Engineer

4 months ago

Singapore NTT Full time

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world's most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

Your career here is about believing in yourself, and taking on great opportunities and new challenges.It's about growing your skills and expertise in your current role and preparing yourself for the future. That's why we encourage you to take every opportunity to grow your career within our great global team.

Are you ready to take the next step in your career?

The Networking Service Delivery Field Support Engineer (L2) is responsible for providing a professional second-line onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution. The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions. The role is responsible for managing standard and low complexity incidents, conducting routine, repetitive tasks whilst using readily available information and following standard practices and procedures.

What you'll be doing

  • Provide maintenance support for security systems and tools, including firewalls and other security technologies, as per the maintenance contract requirements.
  • Conduct security assessments and audits to identify vulnerabilities and provide recommendations for remediation.
  • Perform system upgrades, patches, and backups to ensure the security systems are up-to-date and running efficiently.
  • Provide incident response support, troubleshoot security incidents, and work closely with clients to resolve issues in a timely resolution.
  • Implement security policies, procedures, and standards to ensure compliance with relevant laws and regulations.
  • Collaborate with clients and stakeholders to ensure that security requirements are integrated into new projects and systems.
  • Provide internal training and support to the team as part of knowledge sharing.
  • Participate in on-call standby rotation to provide 24/7 support for incidents.
  • Participate in regular operations review meetings, including operational issues, tickets review, etc.


Requirements:

  • Minimum of 3-5 years of experience in network security, preferably in a maintenance support role.
  • Strong technical knowledge of networking and operating systems, some experience with scripting languages and security tools.
  • CCNA technical certification will be preferred.
  • In-depth knowledge of network routing and switching technologies and protocols.
  • Hands-on experience in firewall and VPN technologies such as Cisco ASA Firewall and VPN, Cisco ACS/ISE, Cisco ESA/SMA, Cisco WSA, Palo Alto firewalls, Checkpoint, Juniper, Fortinet firewalls, etc.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Availability to work extended hours and participate in on-call standby rotation.
  • For Singaporean only

Skills Summary

Field Engineering, Incident Resolution, Information Technology Infrastructure Library (ITIL), Root Cause Analysis (RCA), Support Services, Troubleshooting

Workplace type:

On-site Working

Join our growing global team and accelerate your career with us. Apply today.

A career at NTT means:

  • Being part of a global pioneer – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
  • Being at the forefront of cutting-edge technology – backed with a 150-year heritage of using technology for good. With 40% of the world's internet traffic running on our network and where Emoji were first invented, you can be proud of the group's many new 'firsts'.
  • Making a difference – by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.
  • Being your best self – in a progressive 'Connected Working' environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.
  • Having ongoing opportunities to own and develop your career – with a personal and professional development plan and access to the broadest learning offerings in the industry.