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Frontline Customer Services

5 months ago

Singapore RE SOURCE PARTNERS PTE. LTD. Full time

Our client is a Singaporean multinational technology and engineering group with a diverse portfolio of businesses in different sectors such as aerospace, smart city development, digital solutions, defense, and public security.

Wondering if this could be your next career move?

  • Warmly welcome visitors with a courteous and cheerful attitude.
  • Efficiently and accurately enroll visitors' facial recognition.
  • Manage queues and crowds effectively when necessary.
  • Maintain precise and up-to-date visitor records as per PDPA regulations.
  • Handle key management including issuance, return, and daily accounting.
  • Ability to multitask and work efficiently.
  • Address public inquiries and requests following guidelines and policies.
  • Monitor attendance and prepare reports as required.
  • Adhere to SOPs, policies, guidelines, and processes.
  • Be flexible with scheduling changes if needed.
  • Organize and update records, documents, and files for necessary activities.
  • Participate in digitization efforts for organizing files and documents.

If you possess the following qualities, let's have a conversation:

  • Demonstrated history of providing excellent customer service.
  • Quick learner who can adapt to changes smoothly.
  • Strong interpersonal and communication skills.
  • Proficient in English (written and spoken).
  • IT proficient and familiar with standard software.
  • WSQ certification in customer service is a plus.

What's Next?

Apply today or reach out to us to explore this thrilling opportunity. Note that we will contact you only if your application is shortlisted.