Customer Relations and Travel Systems Intern
4 weeks ago
You would be handling inquiries from potential customers and learning the basics of our travel booking system. This internship offers a valuable opportunity to gain hands-on experience in the travel industry while developing customer relations and technical skills.
Key Responsibilities:
Customer Inquiry Handling:
- Respond promptly and courteously to inquiries from potential customers via email, chat, or phone.
- Provide accurate information about our travel services, destinations, pricing, and policies.
- Assist in resolving customer issues or concerns in a timely and professional manner.
Travel System Familiarization:
- Learn to navigate and utilize our travel system under the guidance of experienced team members.
- Gain proficiency in basic system functions such as booking reservations, updating customer information, and processing payments.
- Assist in data entry tasks and maintaining accurate records within the travel system.
Team Collaboration:
- Work closely with other team members to ensure seamless communication and coordination.
- Collaborate with colleagues to optimize customer satisfaction and address any challenges effectively.
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