logistics customer service officer

Overview:Yusen Logistics is working to become the world's preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities - through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we're dedicated to a culture of...

Job Highlights:- Medical, Dental & Insurance coverage- 13th Month Bonus, Variable BonusJob Description:To execute daily operations in accordance to the processes and procedures established.To report any service related issues, escalations, failures to the supervisor.To provide prompt follow up and updates to supervisor, customers and stakeholders.To perform...

Roles & ResponsibilitiesWe are looking for a dedicated and skilled Customer Service Officer to join our team. In this role, you'll manage various customer service operations, including handling inquiries, preparing quotations, managing orders, and ensuring accurate billing. Fluency in Mandarin is crucial for effectively communicating with our logistics...

About the roleThe incumbent will be part of a larger team within the Logistics department in providing seamless and customer-focused solutions to support the achievement of business objectives.What you will be doingCustomer Service Support Ensure customer's orders are processed in a timely and accurately manner Ensure reports are submitted on a timely to...

JOB SUMMARYThe Customer Service Officer (Healthcare) is responsible as the main point-of-contact for healthcare customers (e.g. clinics, hospitals and patients), including enquiries, feedback and other requests. He or she is responsible for working closely with the Operations and Transport team to ensure customer's needs are met so as to achieve the highest...

Responsibilities: Deal with customers and transporters to arrange for local shipment delivery. Handle air and sea shipment booking with freight forwarders. Handle customers' complaints and conduct investigations (if any) Update and submit daily/monthly reports to customers. Handle import and export permit declaration Prepare simple draft logistics billings....

Roles & ResponsibilitiesResponsibilities:To assign work tasks to the drivers/operators in the Operation Department. To handle customers' complaints, drivers' and operators' feedback and problems. Coordinate and interface with internal and external customers on delivery/collection activities. Ensuring smooth delivery of cargoes to customers/site within...

Responsibilities:Customer Service & Admin Create quotes for internal and external customers. Recommend pricing for clients to ensure profitability Receive orders from customers and ensure customer requests are met. Analyse the pricing and profitability of each client Understand pricing for logistics services and quote to clients accordingly Liaise with...

Basic salary up $2600 + OT payable:Working Days: 5.25daysWorking Timing: 0830hrs - 1750hrs (Mon - Fri), 0830hrs ALT Sat):Job ResponsibilitiesHandle customers' enquiries on shipping/ logisticsProcess customers' orders, generate PO, DO and invoicesMonitor scheduled delivery and make sure the order completed in timely mannerPrepare shipping documents and verify...

LOGISTICS OPERATION CUSTOMER SERVICE JOB ROLES IS TO HANDLE SHIPPING DOCUMENT SUCH AS BILL OF LADING, PERMIT IMPORT & EXPORT DOC.LIAISE WITH OVERSEA AGENT AS WELL AS LOCAL CUSTOMER. NEED TO LIAISE WITH TRANSPORTER AND ARRANGE CARGO DELIVERY TO CUSTOMER PLACE.ABLE TO READ AND COMMUNICATE CHINESE WILL BE A GOOD ADVANTAGE.

Roles & Responsibilities Industry: Logistics MNC Environment Permanent role (AWS Guaranteed + VB + Quarterly Bonus)Responsibilities:Ensure customer's orders are processed in a timely and accurately manner Ensure reports are submitted on a timely to established customer's schedules Investigate root-cause of operation incidents and service failures, make...

About Ferrari GroupAs a one-stop service provider specializing in shipping, integrated logistics and high value-added services for precious goods worldwide, Ferrari Group is a leading corporation in the freight forwarding business for luxury clients.Founded in Italy, now headquartered in London, UK, Ferrari group has a network of offices and agents in over...

Duties & ResponsibilitiesØ Ø Ensure high standards and excellence in customer service experience for all enquiries.Ø Attend to check-in watches brought in by customers.Ø Process document for check-in and take photographs of check-in watches.Ø Liaise with Chief Technician for Assessment and prepare quotation to inform customers.Ø Follow-up on job...

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly...

Responsibilities:Effective communications with all stakeholdersManage disruptions and emergencies that present risk to the supply chainMonitor KPIs and continuous improvement opportunitiesEnsure adherence to established work standards and work processesOngoing onboarding and training of vendors SOP and systems useImplement changes to processes or policies as...

Roles & ResponsibilitiesMain ResponsibilitiesLiaise with customers for coordination of cargo movementsReceive and manage delivery orders and storage instructions from customersInput data accurately in WMS and SAP systemsCommunicate with forwarder to track vessel schedulesProcess all picking instructions and coordinate with operations teamCreate labels for...

**Overview: - * Logistic Industry Clementi Area 5 Day (Mon to Fri : 8am 5pm) Up to $2500 Monthly Basic Salary + BonusYour Responsibilities: Scheduling of shipment Respond to customer enquries and opeartion issues Handle shipping documents Coordinate with different departments on pick up and incoming shipments Arrange for all cargo clearance and pick up...

GKE Metal Logistics Pte Ltd is a London Metal Exchange (LME) approved warehouse operator, specialized in providing warehousing, handling and logistics services with a particular focus on managing non-ferrous metals for our customers.We are now seeking career-focused individuals for the position of:**Customer Service Executive/Assistant (Logistics)This...

The Customer Service Executive is responsible for coordinating with customers, logistics operators and customs officials to plan and track the movement of goods to ensure that they are cleared through customs or quarantine, as well as developing relationships with potential customers.Responsibilities:Follow up with customer inquiries and provide information...

In Charge of Import/Export Documentation & Processes Shipping documentation (Import/ LC/ documentation/ Bill of Lading / FTA Agreement) Provide customer support for shipments and advise various country customary rules and regulations; Handling customer enquires or complaints Liaise and maintain good relations with agents and shipping companies. Other...