customer services officer
2 weeks ago
Responsibilities:
- To assign work tasks to the drivers/operators in the Operation Department.
- To handle customers' complaints, drivers' and operators' feedback and problems.
- Coordinate and interface with internal and external customers on delivery/collection activities.
- Ensuring smooth delivery of cargoes to customers/site within schedule.
- To schedule job, set priorities, monitor job progress & tracking schedules, communicate changes on job status.
- Application of required customs and LTA permits etc... if necessary.
- Other admin and billing functions.
Requirements
- Min GCE 'N' or 'O' Levels
- Min 1 year experience in Logistics operations
- Able to work independently
- Good interpersonal & communication skill
- Computer Literate.
- Willing to work in West Area (Company transport from Pioneer/Choa Chu Kang MRT)
- All are welcome to apply
Microsoft Office
Microsoft Excel
Interpersonal Skills
Inventory
Data Entry
Good Communication Skills
Freight
Communication Skills
Team Player
Microsoft Word
Customer Service
Shipping
Able To Work Independently
Customer Service Experience
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