![PERSOLKELLY Singapore](https://logo.fastjobs.sg/companylogo/57/92/02/00/29257_logo.jpg?1=1&t=1626053705)
Inbound Call Center Officers
4 weeks ago
- Attend to incoming hotline calls from customers
- Conduct phone interviews and manage respondents' queries
- Ensure highest level of customer experience
- Data entry and administrative work
- Status update report to supervisor
- Handle escalated cases and follow up with respective respondents until resolved
- Conduct data verification of completed cases to ensure accuracy and reliability of data
- Met daily and weekly KPI
- Contract Period: Yearly renewable contract
- Office: Clarke Quay and Novena
Job Requirements:
- Singaporean only
- At least 1 year of working experience in customer service or call centre environment
- Excellent customer service skills
- Focus on quality and customer service
Should you be interested in this position, please contact Neo at 9xxxxxxx ) directly for fast respond.
We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at You acknowledge that you have read, understood, and agree with the Privacy Policy.
PERSOLKELLY Singapore Pte Ltd
• RCB No E
• EA License No. 01C4394
• EA Personnel No: R
• EA Personnel Name: Neo Shou Qi
-
(Tempt) Call Center Officer
3 weeks ago
Singapore FAST CAREER RECRUITMENT PTE. LTD Full time(Tempt) Call Center Officer | North | 5 Days | Up to $2000 | Office Hours | FSC |Location: WoodlandsWorking hours: Mon-Fri (8am-6pm)Salary: $18xxxxxxx (Depending on Experience) + allowancesJob Scope :-Handle inbound/outbound call, email and chats from customer with professionalism and empathy -Assistant customer in navigating respective website and online...
-
Customer Service Officer
2 months ago
Singapore U3 INFOTECH PTE. LTD. Full timeRoles & ResponsibilitiesJob Responsibilities & Duties· Deliver personalized service over the telephone to customers in call centre on products, accounts, and services enquiries in an effective and efficient manner.· Ability to understand customers’ needs and provide appropriate solutions and attention· Identify cross-sell opportunities during customer...
-
Call Center Officer
2 weeks ago
Singapore SEARCH INDEX PTE. LTD. Full timeCall Centre / Customer Service Exp No Exp Welcome & Training Will Be Provided 5 Days / Office Hour / Able to work on Weekend Able to commence work immediatelyResponsibilities: Handle inbound calls Address customers' enquiries Follow up on escalated cases and perform call back when required Maintain a positive and helpful approach in interactions with all...
-
Call Center Officer
2 weeks ago
Singapore Capzen Technologies Full timeJob Description - Call Center OfficerRoles and Responsibilities: Deliver personalized service over the telephone to customers in call centre on banking products,accounts, and services enquiries in an effective and efficient manner. Ability to understand customers' needs and provide appropriate solutions and attention Identify crosssell opportunities during...
-
Call Center Agent
3 days ago
Singapore DHL SUPPLY CHAIN SINGAPORE Full timeJob Description1. Attending to inbound calls relating to environmental matters2. Provide satisfactory explanations to customers and provide remedial action where necessary3. Ad-hoc duties that related to contact center projectWork Days & Timing (Shift work required)5 days a week Mon to Sun Morning shift: 8am 5:30pm / 8:30am 6pm / 11am 8:30pmAfternoon:...
-
Inbound Call Centre Agent
17 hours ago
Singapore CALLIOPE ADVERTISING AGENCY Part timeWe are looking for enthusiastic and meticulous Inbound Call Centre Agents to join our team.As an Inbound Call Centre Agent, you will be responsible for :- answering incoming customer calls, - resolving customer issues and - providing exceptional customer service. We expect you to have:- excellent communication and - problem-solving skills, and - the ability...
-
Inbound Call Centre Agent
22 hours ago
Singapore CALLIOPE ADVERTISING AGENCY Full timeWe are looking for enthusiastic and meticulous Inbound Call Centre Agents to join our team.As an Inbound Call Centre Agent, you will be responsible for :- answering incoming customer calls, - resolving customer issues and - providing exceptional customer service.We expect you to have:- excellent communication and - problem-solving skills, and - the ability...
-
Singapore FAST CAREER RECRUITMENT PTE. LTD Remote Work Freelance Full time🧸☎️(Tempt) Call Center Officer | North | 5 Days | Up to $2000 | Office Hours | FSC |☎️🧸Location: Woodlands🕘Working hours: Mon-Fri (8am-6pm)Salary: $18xxxxxxx (Depending on Experience) + allowances💰💰✅Job Scope :-Handle inbound/outbound call, email and chats from customer with professionalism and empathy -Assistant customer in...
-
Call Centre Officer
1 month ago
Singapore SEARCH INDEX PTE. LTD. Full timeRoles & Responsibilities Call Centre / Call Customer Service Exp Office Hour / 5 Days Work Week (including weekends) CBDResponsibilities Handle inbound and outbound calls Attend to customers' enquiries via hotline and email Proper recording of conversation with customer in the call centre system Achieve individual and team KPI set by the management ...
-
Call Centre Officer
4 weeks ago
Singapore SEARCH INDEX PTE. LTD. Full timeRoles & Responsibilities Call Centre / Call Customer Service Exp Office Hour / 5 Days Work Week (including weekends) CBDResponsibilities Handle inbound and outbound calls Attend to customers' enquiries via hotline and email Proper recording of conversation with customer in the call centre system Achieve individual and team KPI set by the management ...
-
Call Centre Officer
2 weeks ago
Singapore SEARCH INDEX PTE. LTD. Full timeRoles & ResponsibilitiesCall Centre / Call Customer Service Exp Office Hour / 5 Days Work Week (including weekends) CBDResponsibilitiesHandle inbound and outbound calls Attend to customers' enquiries via hotline and email Proper recording of conversation with customer in the call centre system Achieve individual and team KPI set by the management Maintain a...
-
Call Centre Officer
2 weeks ago
Singapore SEARCH INDEX PTE. LTD. Full timeCall Center / Customer Service / Hospitality Exp:No Exp Welcome Training Will Be Provided:- 5 Days / Office Hour / Able to work on WeekendResponsibilities: Handle inbound calls Follow up on escalated cases and perform call back when required Maintain a positive and helpful approach in interactions with all customers Ad hoc duties as assignedRequirements:...
-
Call Center Officer
2 weeks ago
Singapore 5 STONES HRM PTE. LTD. Full timeYou will be required to: Attend to customer inquiries Communicate with customers and offer relevant advice in a clear and concise manner Document queries for future referenceYou should possess: NITEC certificate, diploma, or degree in any field At least 1 year of experience in the customer service industry Experience in a call center will be an advantage...
-
Customer Service Officer
1 month ago
Singapore MATRIX PROCESS AUTOMATION PTE. LTD. Full timeRoles & Responsibilities Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project), within Service Levels and to deliver pleasant Customer Experiences Follow-up on all outstanding incidents/cases Logged all calls reported into the case management system Maintains and accurately update...
-
Call Center Officer
1 month ago
Singapore TANGSPAC CONSULTING PTE LTD Full timeRoles & ResponsibilitiesRole: Customer Service Officer - CCTRDuration: 12 months contract – renewable based on clientLocation: Jurong / Changi, Singapore• Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner.• Ability to understand...
-
Call Center Officer
4 weeks ago
Singapore TANGSPAC CONSULTING PTE LTD Full timeRoles & ResponsibilitiesRole: Customer Service Officer - CCTRDuration: 12 months contract – renewable based on clientLocation: Jurong / Changi, Singapore• Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner.• Ability to understand...
-
Singapore FAST CAREER RECRUITMENT PTE. LTD Part time🌸📞 UP TO $2000 basic + Allowance | Call Center Officer | Woodlands 🌸📞📍 Location : Woodlands🔅 Commitment Period : 3 months ( can covert to full time )💰 Salary : $1800 - $2000 ( depend on exp ) + Allowances⏰ Working Hours : Monday to Friday, 0800 - 1800Job Duties :🎀 Handle inbound/outbound calls, emails, and chats from customers🎀...
-
Call Center Associate
2 weeks ago
Singapore Jobstudio Pte Ltd Full timeJob Scopes: Attend to inbound calls with good manner and uphold the organisation's telephone standard. Provide accurate and timely information. Transfer calls to respective department and follow up on their status. Attend to general enquiries from patients. Carry out administrative duties such as preparing of statics, daily performance report...
-
Call Center officer
2 months ago
Singapore ITCONNECTUS PTE. LTD. Full timeRoles & ResponsibilitiesTo consistently meet the Customer Centre targets set (KPIs) without compromising quality of service delivery•To ensure accuracy and compliant for all customers’ requests•To successfully cross-buy the Bank’s products and services•To successfully migrate customers to Bank’s digital platform by understanding customers’...
-
Call Center officer
4 weeks ago
Singapore ITCONNECTUS PTE. LTD. Full timeRoles & ResponsibilitiesTo consistently meet the Customer Centre targets set (KPIs) without compromising quality of service delivery•To ensure accuracy and compliant for all customers’ requests•To successfully cross-buy the Bank’s products and services•To successfully migrate customers to Bank’s digital platform by understanding customers’...