Senior Key Account Manager

1 month ago

Singapore PropertyGuru Full time

Make A Real Difference at PropertyGuru.
Real Aspirations. Real People. Real impact.

PropertyGuru is Southeast Asia\'s leading PropTech company, and the preferred destination for over 41 million property seekers to connect with more than 63,000 agents monthly to find their dream home. PropertyGuru empowers property seekers with more than 3.2 million real estate listings, in-depth insights, and solutions that enable them to make confident property decisions across Singapore, Malaysia, Thailand, Indonesia, and Vietnam.

was launched in Singapore in 2007 and since then PropertyGuru Group has made the property journey a transparent one for property seekers in Southeast Asia. In the last 15 years, PropertyGuru has grown into a high-growth PropTech company with a robust portfolio of leading property marketplaces across its core markets; award-winning mobile apps; mortgage marketplace, PropertyGuru Finance; and a host of enterprise solutions now under PropertyGuru For Business, including a high-quality developer sales enablement platform, FastKey, DataSense, ValueNet, Awards, events and publications across Asia.

Responsibilities:

Senior Key Accounts Manager is a hybrid role & is tasked to develop and grow the DSS business via net new logo acquisition, managing client logos throughout their lifecycle by planning and executing DSS account management playbooks, selling all DSS products and ensuring excellent client management. To perform this role well, the candidate needs to have strong sales capabilities, key account management experience, relationship management skills, excellent communication skills, attention to detail, an innate ability to follow sales processes, and a track record of exceeding expectations.

You will report to the Director, Commercial - DSS. Manage client logos across multiple core sectors -- Real Estate Developers, Real Estate Agencies, Financial Institutions, Real Estate Valuers, Insurance companies, Audit firms, Investment entities (REITs, Wealth Management companies etc.) and the Government. Includes international clients interested in DSS solutions. * Ensure newly onboarded and existing corporate & institutional clients in Singapore and aboard have best-in-class account servicing and account management. Strong sales acumen is necessary. Identify, prospect, build and secure a strong pipeline of new up-sell opportunities, and track performance against revenue target. Work with cross-functional stakeholders to present DSS solutions that address client needs while simultaneously meeting your monthly and quarterly targets. Importantly, maintain a healthy pipeline of new opportunities as well as aiming for 100% renewals of all existing client contracts, well before contract expiry. Ensure Salesforce hygiene with excellent pipeline and opportunity management. Assist the Ops teams in ensuring timely monthly collections of all subscription products. Net New Acquisition (Sales)
Acquire net new client logos and contracts across multiple core sectors within Singapore and internationally as well outside Southeast Asia -- Real Estate Developers, Real Estate * Agencies, Financial Institutions, Real Estate Valuers, Insurance companies, Audit firms, Investment entities (REITs, Wealth Management companies etc.) and Government agencies & GLCs. Strong sales acumen is necessary. Identify, prospect, build and constantly secure a strong pipeline of new logos, leads, prospects and opportunities, and actively track performance against the given revenue target. Ensure the highest standards of ethical and compliant behaviour in sales contract negotiations, rate card pricing and client management, and ensure a seamless onboarding and activation for all new clients. Work with cross-functional stakeholders to present DSS solutions that address client needs while simultaneously meeting your monthly and quarterly targets. Ensure Salesforce hygiene with excellent pipeline and opportunity management. Relationship Management:
Develop strong, deep, and long-lasting relationships with decision-makers in your portfolio of corporate clients based on long term planning, handling objections, asking the right questions, and understanding their pain points while resolving them. Establish a solid understanding of all granular aspects of the DSS product and solutions in Singapore to service your clients better. Build and maintain relationships within the wider client organization including GMs, Directors, Tech / Finance / Procurement / BD to ensure upselling opportunities. Setup Quarterly Business Reviews with clients to drive product adoption, analytics & reporting, better client experience and to explore untapped revenue opportunities for DSS products. Data Analysis & Insights:
With in-depth data analysis of your target market, pipeline, and business (using Salesforce, LinkedIn, and other sales tools), develop and drive specific growth plans for net new logos and your client portfolio. Present deal reviews and new opportunity pipeline forecasts based upon data driven insights to ensure a healthy pipeline and align with revenue goals. Requirements:
Bachelor\'s Degree with at least 6-7 years of B2B Sales / BD or sales-driven Account Management experience with a fast-paced B2B, SaaS, enterprise, or consulting environment (direct client facing role) in Singapore. Proven track record as a solid performer in exceeding revenue targets. Ambitious, self-driven and highly motivated individual who can work well in an online startup VUCA (Volatile, Uncertain, Complex, Ambiguous) environment. Must be able to work independently most of the time and think strategically when approaching tasks. Strong interpersonal skills and able to effectively network with clients and within the PropertyGuru business. Coachable attitude: Should be willing and able to learn about the PropertyGuru platform, the multiple DSS products, processes, and stakeholders extremely fast. Communication: Strong and effective communicator with good presentation and speaking skills who can verbally and visually articulate their point of view clearly and succinctly. Should have a deep desire to excel and develop a career in a high-growth tech startup. Should have demonstrated integrity and respect in the performance of their duties. Proficiency in using CRM tools (E.g., Salesforce) Comfortable with data analysis (MS Office, Excel, Word, PowerPoint) An in-depth understanding of the real estate market and ecosystem players in Singapore is a plus, but not mandatory. PropertyGuru Group is an equal opportunity employer committed to fostering an inclusive, innovative an learning environment with the best employees. Therefore, we provide employment opportunities without regard to gender, identity, race, religion, nationality, age, marital status, disability, or any other protected status, per applicable law. If there is anything we can do to help ensure you have a comfortable and positive interview experience, please let us know. PropertyGuru

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