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Customer Service Executive

2 months ago


Tampines, Singapore CRISTOFORI MUSIC PTE. LTD. Full time

Duties and Responsibilities

  • Respond to customer inquiries via phone, email, and other communication channels in a timely and professional manner.
  • Provide accurate information about Cristofori Music's products, services, and programs.
  • Resolve customer issues and complaints, ensuring customer satisfaction and maintaining a positive company image.
  • Coordinate with the logistics team to ensure timely delivery of products and services to customers.
  • Maintain and update customer databases, ensuring accuracy and completeness.

Job Requirements

  • Minimum "N"-Level or equivalent educational qualification.
  • Strong work ethic and diligence, committed to achieving exceptional results.
  • Customer-focused mindset with effective verbal communication skills

Remuneration and Benefits

  • Initial monthly remuneration of $2,600 - $3,000.
  • 6-day workweek with 14 days of annual leave.
  • Training and OJT provided.
  • Fringe benefits include free music courses and medical insurance coverage.

Summary of role requirements:
  • Looking for candidates available to work:
    • Monday: Afternoon, Evening
    • Tuesday: Afternoon, Evening
    • Wednesday: Afternoon, Evening
    • Thursday: Afternoon, Evening
    • Friday: Afternoon, Evening
    • Saturday: Afternoon, Evening, Morning
    • Sunday: Afternoon, Evening, Morning
  • No experience required for this role
  • Work visa can be provided for this role
  • Expected start date for role: 01 August 2024
  • Expected salary: $2,600 - $3,000 per month