Customer Care Executive, Call Centre 1 Year Contract Renewable

1 month ago


Tampines, Singapore INCOME INSURANCE LIMITED Full time

Description -

Let your passion for service come alive in your profession. You thrive on lending a helping hand in helping those who need assistance and always take responsibility to ensure all given tasks are completed promptly. If you have an outgoing personality and enjoy talking to people, and pride yourself in having a soothing and reassuring voice, you are warmly invited to apply to join our dynamic team.

As the service ambassador of our company, you will identify and address customers' uncertainties. You will offer solutions and lend a helping hand in alleviating their concerns. Your active listening and reassuring voice will come a long way in ensuring that our policyholders' enquiries are handled in a prompt and professional manner on a daily basis and that our Contact Centre remains the preferred way for our customers to reach us.

You will be required to:


• Attend to enquiries on various fronts, effectively maintaining our Contact Centre's high level of accessibility


• Empathize with customers, and offer clear and relevant advice


• Provide policy recommendations and refer customers to client advisers for more comprehensive explanations


• Perform post-case administration for future reference

Qualifications -

To join us as a Customer Service Officer (Contact Centre), you should:


• Have obtained NITEC cert, diploma or degree in any field. Relevant insurance certification will be an advantage


• Have at least 2 years of experience in customer service, preferably in a contact centre


• Enjoy people engagement and providing sound advice, have patience in dealing with complex problems


• Have strong interpersonal skills and the ability to answer queries clearly over the phone


• Be result-oriented and enjoy seeing tangible results of your hard work

This is a contract-based position, and attractive remunerations and monthly incentives will await you if you are a successful candidate.

Our contact centre is located within walking distance from Tampines MRT station. You should be able to commit to a 5-day work week from 9am to 6pm.



  • Tampines, Singapore INCOME INSURANCE LIMITED Remote Work Freelance Full time

    Description - Let your passion for service come alive in your profession. You thrive on lending a helping hand in helping those who need assistance and always take responsibility to ensure all given tasks are completed promptly. If you have an outgoing personality and enjoy talking to people, and pride yourself in having a soothing and reassuring voice, you...


  • Tampines, Singapore Recruit Express Services on behalf of Shaun Lim Full time

    Job Tittle : Contract Call Centre Customer Service OfficersWe are hiring under Recruit Express Headcount Temp/Contract: Duration : Start ASAP to 6 months or longerLocation : Macpherson / Kallang areaPay         : Up to $2390/MonthJob Descriptions:• Handle customer service hotline• Answer basic inquiries• Other adhoc duties as assigned by...


  • Tampines, Singapore Recruit Express Services on behalf of Shaun Lim Full time

    Job Tittle : Contract Call Centre Customer Service Officers We are hiring under Recruit Express Headcount Temp/Contract: Duration : Start ASAP to 6 months or longerLocation : Macpherson / Kallang areaPay         : Up to $2390/MonthJob Descriptions:• Handle customer service hotline• Answer basic inquiries• Other adhoc duties as assigned by...

  • call consultant

    1 month ago


    Tampines, Singapore Ministry Of Immigration Consultancy Full time

    Job Description:As a Call Consultant, you will be the first point of contact for potential clients, providing exceptional customer service and initial consultation. Your role is critical in understanding clients' needs, answering their queries, and guiding them through the initial stages of our consultancy services.Key Responsibilities:Handle inbound and...


  • Tampines, Singapore School Of Concepts Full time

    About UsAt the School of Concepts Our Tampines Hub, we are an impact-driven business on a mission to leave no child behind. Our commitment lies in empowering children with the fundamental skills of reading, writing, and spelling while providing unwavering support to parents. We are currently seeking a dedicated and enthusiastic Customer Service Officer to...


  • Tampines, Singapore PLAYFACTO @ TAMPINES NORTH PTE. LTD. Full time

    Roles and ResponsibilitySupporting Core Teacher in delivery, presentation of lesson content to children and supervision of primary school children (primary 1 to 6) to ensure completion of daily homeworkEnsure safety and timely transfer of students from school to student centreEnsure safety of children at all times in the CentreAdministrative work (Preparing...


  • Tampines, Singapore INL Singapore Pte Ltd Full time

    We are seeking an experienced Digital Marketing Executive to spearhead our digital marketing initiatives with a curious mind towards embracing new technology. This hands-on individual contributor role is ideal for a professional with a minimum of 2 years of experience in digital marketing, who possesses an in-depth understanding of both global platforms like...


  • Tampines, Singapore CRISTOFORI MUSIC PTE. LTD. Full time

    Duties and ResponsibilitiesProvide quick, responsive, quality and consistent response via phone, WhatsApp chats, emails, live chat.Ensure calls pick up within 3 ringsPromote our services and advise on company information to customers via phoneProvide after sales services including resolve customer issues, gather customer feedbacks and ensure customer...


  • Tampines, Singapore CRISTOFORI MUSIC PTE. LTD. Full time

    Duties and Responsibilities Provide quick, responsive, quality and consistent response via phone, WhatsApp chats, emails, live chat. Ensure calls pick up within 3 rings Promote our services and advise on company information to customers via phone Provide after sales services including resolve customer issues, gather customer feedbacks and ensure customer...


  • Tampines, Singapore JWEN MARKETING PTE. LTD. Full time

    We are seeking a motivated and enthusiastic Customer Service Executive to join our growing team. As a Customer Service Executive, you will be responsible for:Handling customer inquiries and resolving issues promptly and professionally via phone, email, and chat.Providing information to customers about products/services, delivery options, warranties,...


  • Tampines, Singapore HYDROFLUX MARKETING PTE. LTD. Full time

    Attend customer phone calls Retrieved customer data and attend to customer enquires Coordinate with internal department to arrange daily schedules Able to start work immediately Team player with customer relationship skills other ad hoc admin jobs

  • Customer Service

    2 months ago


    Tampines, Singapore JWEN MARKETING PTE. LTD. Full time

    Key Responsibilities Attend and respond to all customer's feedback via emails, social media, phone calls, and other channels Investigate and determine the root cause of the issues, provide findings to internal departments, and explain the best solution to resolve customer enquiries Coordinate with internal departments concerning the feedback of...


  • Tampines, Singapore XIAOHONG PROPERTY MANAGEMENT PTE. LTD. Full time

    Roles & Responsibilities Job Description: Handle all customer service-related matters at the counter Provide excellent customer service, attend to tenant and shopper enquiries and feedbacks Promote loyalty program and related activities Assist in voucher sales, mall redemptions, reward program and any other marketing activations as required Support Marcom...


  • Tampines, Singapore Aigle Security Pte Ltd Full time

    Salary and Schedule: Salary: $2,000 (commensurate with experience and qualifications) Job Type: Full-Time Work Location: The Tapestry Working Hours: Monday to Saturday: First Shift: 7 AM - 3 PM Second Shift: 10 AM - 6 PM Sunday and Public Holidays (PH): First Shift: 8 AM - 4 PM Second Shift: 11 AM - 7 PM Meal Breaks: 1 hour (11 AM for first shift, 2 PM for...


  • Tampines, Singapore KWE-Kintetsu World Express (S) Pte Ltd Full time

    Take booking from customers for export & import cross-border trucking and local shipments. Handles customer services, complaints and process paper documentation. Coordinates customers' inquiries and requests. Attends to problems and customers' complaints. Attends to delivery of goods as and when they arrived (import and export). Ensures that the cargoes...


  • Tampines, Singapore Recruit Express Services on behalf of Shaun Lim Full time

    Job Tittle : Temp IT Product PackersJoin our new channel for more notifications on new jobs are hiring under Recruit Express Headcount Temp/Contract: Duration : 1 Sep to 30 Sep Location : Changi NorthPay : $11/hourHours : 3pm – 12am, Mon to Fri, 12.30pm – 4.30pm, Sat Job Descriptions: Pick and pack IT products Other ad-hoc duties as assigned by the...

  • E-Commerce Executive

    2 weeks ago


    Tampines, Singapore MODLUXE DISTRIBUTORS PTE. LTD Full time

    Job Description:  We are seeking a proactive and detail-oriented E-commerce Operations Executive to manage daily operations across multiple e-commerce platforms. The ideal candidate will ensure seamless order processing, inventory management, and customer satisfaction through efficient coordination and communication. Key Responsibilities: Consolidate...


  • Tampines, Singapore Recruit Express Services on behalf of Shaun Lim Full time

    Job Tittle : Temp Vegetable Packers (West)Join our new channel for more notifications on new jobs We are hiring under Recruit Express Headcount Temp/Contract: Duration : Start ASAP to 1 monthLocation : West Pay : $12/hourHours : Monday to Thurday - 8am to 6pm, Friday - 8am to 5pmJob Descriptions:Packing of vegetablesOther ad-hoc duties as assigned by the...

  • Marketing Executive

    3 weeks ago


    Tampines, Singapore XIAOHONG PROPERTY MANAGEMENT PTE. LTD. Full time

    Assist in acquiring promotional deals from GMC and GMM tenants, coordinating communication and ensuring timely execution of promotions.Manage social media platforms, including scheduling posts, monitoring engagement, and responding to inquiries.Create engaging content for social media channels using the content received from tenants and other sources.Conduct...


  • Tampines, Singapore Recruit Express Services on behalf of Shaun Lim Full time

    Job Tittle : Temp IT Product PackersJoin our new channel for more notifications on new jobs are hiring under Recruit Express Headcount Temp/Contract: Duration : 1 Sep to 30 Sep Location : Changi NorthPay : $11/hourHours : AM Shift: 7am – 4pm, Mon to Fri, 8.30am – 12.30pm, Sat PM Shift: 3pm – 12am, Mon to Fri, 12.30pm – 4.30pm, Sat Job Descriptions:...