Call Centre Admin

**JOB RESPONSIBILITIES: - Lead a team of call centre agents to hit team KPI Achieve personal KPI Administrative duties and KPI reporting to management Handle incoming calls, queries and feedback Appointment management for customers Allocate customers data to team members and track status Assist call centre manager in call centre daytoday operations**JOB...

Working Location: 55 Ubi Road 1 Singapore 408699Salary Range: Basic $2,000 to $2,400 + OTWorking Hours: Mondays - Friday | 0800hrs to 1730hrs Alt Sat| 0800hrs to 1200hrsWorking days: 5.25 days per weekRest Day: Every SundayJob descriptions:• Handle phone calls from customers• Make appointment for customers for servicing or repair• Assist with service...

Conduct training for new staff on the product knowledge. Align, review and improvise on internal quality standards and procedures. Conduct training for Team Leaders on transaction monitoring. Calibrate transaction monitoring with assessors. Supervise transaction monitoring. Design and implement quality processes jointly with relevant business units....

Roles & ResponsibilitiesResponsibilities:Respond to patient / general public phone call queries Respond according to SOP Liaise with Healthcare Professionals Redirect calls to relevant personnels / departments as needed Attend to emergency calls effectively and follow SOP as trained Any admin duties as assigned Requirements:Min Nitec or Diploma in any...

Call CentreRequirement Excellent communication skills Excellent serviceoriented & telephone etiquette Preferable have experience in Customer Service / Call Centre Attending to customer enquiries and appointment bookings Wellversed in computer (Word & Excel) Hardworking, good teamwork & proactive Strong interpersonal & able to multitask

6 Months - 1 year ContractNovenaUp to 4.5kResponsible for the effective and efficient management of Centre's call centre and customer service areasProvides operational oversight on all aspects of the Centre's operations, including extending support and guidance should the team be activated for 24/7 on-call duties.Lead the review and implementation of work...

Student Care/Tuition Centre in PUNGGOL Looking For PART TIMECENTRE ADMINISTRATOR/ RECEPTIONIST/ ADMIN ASSISTANTRequirements:1) Able to work Monday, Wednesday, Friday 1pm-7pm & Sunday 830am-230pm2) Comfortable with customer service3) Proficient in Microsoft excel, Microsoft word and Web WhatsApp4) Friendly and pleasant disposition to handle parents and...

Our esteemed client is looking for Call Centre Officer.Responsibilities: Handle inbound calls Ensure referral cases are handled with care Follow up with outstanding cases Manage medical appointment booking for callers Other administrative duty as requiredRequirements: Min Nitec/Diploma in any recognized institution Passionate in customer serviceJob...

Requirement Excellent communication skills Excellent serviceoriented & telephone etiquette Preferable have experience in Customer Service / Call Centre Attending to customer enquiries and appointment bookings Wellversed in computer (Word & Excel) Other adhoc duties where necessary Hardworking, good teamwork & proactive Strong interpersonal & able to...

Roles & ResponsibilitiesCall Centre / Call Customer Service Exp Office Hour / 5 Days Work Week (including weekends) CBDResponsibilitiesHandle inbound and outbound calls Attend to customers' enquiries via hotline and email Proper recording of conversation with customer in the call centre system Achieve individual and team KPI set by the management Maintain a...

Call Centre Exp Office Hour / 5 Days Work Week including WeekendsResponsibilities: Handle inbound and outbound calls Proper recording of conversation with customers in the call centre system Achieve individual and team key performance indicators (KPI) set by the management Maintain a positive and helpful approach in interactions with all customers Any other...

Call Centre:- Office Hour / 5 Days Work Week (including weekends):CBDResponsibilities: Handle inbound and outbound calls Proper recording of conversation with customer in the call centre system Achieve individual and team KPI set by the management Maintain a positive and helpful approach in interactions with all customers Any other adhoc duties as...

Job description Attend to walkin / phone call inquiries. Assist tuition centre teachers in preparing teaching materials. Assist in class scheduling Collect tuition fee payment Update and prepare documents Upkeep the cleanliness of the centreRequirements: Required language(s): English, Chinese (in order to liaise with the English & Chinese speaking...

CompanySnaphunt Pte LtdDesignationCall Centre AgentDate Listed21 Jul 2023Job TypeEntry Level / Junior Executive Full/PermFree/ProjJob PeriodImmediate Start - Flexible EndProfessionSales / RetailIndustryConsultancyLocation NameSingaporeAllowance / Remuneration$1,800 - 2,300 monthlyCompany ProfileJob Description: Opening within a company with a solid track...

Roles & ResponsibilitiesCall Centre Officer role for Banking Client3 Months Paid Training provided - Attractive Salary package with Allowance upon successful completionWork Location: Changi or Jurong East (Training at Changi only)Work Type: Shift Hours after Training period (Training will be office hours)RequirementCall Centre Experience Able to work under...

As an Operations and Call Centre Manager for an airport transfer and limousine company, your scope of work would include the following responsibilities:Operations Management: Oversee the daytoday operations of the airport transfer and limousine services. Develop and implement operational policies, procedures, and standards to ensure efficient and smooth...

Working Location: 55 Ubi Road 1 Singapore 408699Salary Range: Basic $2,000 to $2,400 + OTWorking Hours: Mondays - Friday | 0800hrs to 1730hrs Alt Sat| 0800hrs to 1200hrsWorking days: 5.25 days per weekRest Day: Every SundayJob descriptions:• Handle phone calls from customers• Make appointment for customers for servicing or repair• Assist with service...

We are looking for enthusiastic and meticulous Inbound Call Centre Agents to join our team.As an Inbound Call Centre Agent, you will be responsible for :- answering incoming customer calls, - resolving customer issues and - providing exceptional customer service. We expect you to have:- excellent communication and - problem-solving skills, and - the ability...

We are looking for enthusiastic and meticulous Inbound Call Centre Agents to join our team.As an Inbound Call Centre Agent, you will be responsible for :- answering incoming customer calls, - resolving customer issues and - providing exceptional customer service.We expect you to have:- excellent communication and - problem-solving skills, and - the ability...

About us:At DHL, people mean the world to us. That's why our goal has always been to attract and retain the best talent over the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.Under the...