Associate Customer Service
3 weeks ago
About the position:
The Customer Service Specialist is primarily responsible for the liaising with DSV's customers and coordinating with the operation team, identifying customers issues and challenges, feeding these information's to the operation team and assisting them in achieving the service level as well as shipping documentation required.
Roles & Responsibilities:
- Receiving of job orders and prepare all documents required for submission based on the job information and requirements provided by the customer.
- Updating and entering in all information in the Warehouse Management System (WMS)
- To ensure all customers' queries and complaints are investigated and resolved with Operations Teams and/or Customers, and to escalate to their immediate Superior for assistance and advice if unable to resolve the issues
- Export process - warehouse picking/packing, booking with carriers, DG packing, fumigation, collection, documentation.
- Import process - clearance from terminal, warehouse receiving, consolidate delivery onboard vessel.
- Communicating with inter offices, customers, warehouse, carriers, transporters and 3rd party vendors.
- Ensure daily, weekly, monthly reports are up-to-date and provided to Department Head on a timely basis.
- Communicate discrepancies/issues to team supervisor/manager when necessary
- To assist direct superior with any special projects assigned and provide backup to other CS team when necessary
- Making sure that workplace safety rules & DSV Policy are being followed
- Ensure all customers' standard operating procedures are followed and updated
- To perform Data Entry, Job Creation, Billing, General Administrative or any Ad-hoc duties/tasks assigned
To be successful in this role, you will require the following:
- Min. 2 years of relevant experience in warehousing customer service with GCE 'O' Level
- Strong problem-solving ability, meticulous, able to work independently and a team player
- Excellent written and oral communications skills
-
Customer Service Associate
32 minutes ago
Singapore THE SUPREME HR ADVISORY PTE. LTD. Full timeCustomer Service AssociateWe are seeking a highly skilled and experienced Customer Service Associate to join our team at THE SUPREME HR ADVISORY PTE. LTD.Key Responsibilities:Liaise and coordinate with customers on sales orders and enquiriesProcess invoices, purchase orders, and delivery ordersManage order processing and administration dutiesSupport supply...
-
Customer Service Associate
2 days ago
Singapore MyCareersFuture Full timeJob SummaryWe are seeking a highly skilled and motivated Customer Service Associate to join our team at MyCareersFuture. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProcess quotations, purchase orders, and sales orders in a timely and accurate...
-
Customer Service Associate
25 minutes ago
Singapore WRITE EDGE LEARNING CENTRE PTE. LTD. Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Part-Time Customer Service Associate at Write Edge Learning Centre PTE. LTD.Key ResponsibilitiesProvide exceptional customer service to students and parents, ensuring a positive and supportive experience.Assist with course consultation, enrollment, and...
-
Customer Service Associate
14 hours ago
Singapore RECRUIT NOW SINGAPORE PTE. LTD. Full timeRoles & ResponsibilitiesBenefits:· Salary + Allowance + Fixed Monthly Bonus· 14 days Annual Leave· Dental & Medical Benefits· 5 Days work week (M-F 9am – 6pm, alternative Sat 8am-2pm, based upon duty roster)· West region work locationJob Description:We are looking for a dedicated and detail-oriented Customer Service Associate to join our team. The...
-
Customer service admin associate
1 month ago
Singapore TALENTVIS SINGAPORE PTE. LTD. Full timeCustomer service associate | Office hours | 3 months | Central Monday - Friday Asap - Oct $12 per hr located along the blue line Handle customer calls if they call in Reply customer from social media Following up with customer through email tooApply now @ with 3MONTHSADMINFull name:Residential area:Availability period:Copy of your resume:Join us here for...
-
Bank Associate
33 minutes ago
Singapore RECRUIT EXPRESS PTE LTD Full timeJob SummaryWe are seeking a highly organized and detail-oriented Bank Associate to join our team at Recruit Express Pte Ltd. As a Bank Associate, you will be responsible for processing customer and account maintenance requests for individual customers.Key ResponsibilitiesProcess customer and account maintenance requests with accuracy and efficiencyComplete...
-
Healthcare Associate
43 minutes ago
Singapore RECRUIT EXPERT PTE. LTD. Full timeJob SummaryWe are seeking a highly skilled and experienced Healthcare Associate to join our team at RECRUIT EXPERT PTE. LTD. as a Frontline Customer Service professional.Key ResponsibilitiesFront Desk and Customer Service Duties: Provide exceptional customer service to patients and clients, handling inquiries, scheduling, and payment processing with...
-
Sales Associate
32 minutes ago
Singapore STX SERVICE SINGAPORE PTE. LTD. Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Sales Associate to join our team at STX Service Singapore Pte. Ltd. As a Sales Associate, you will be responsible for providing exceptional customer service and driving sales growth.Key Responsibilities:Prepare quotations and register new items in our system, ensuring accurate mapping with our...
-
Sales Associate
38 minutes ago
Singapore DENNIS.C Full timeJob SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team at DENNIS.C. As a Sales Associate, you will be responsible for providing excellent customer service, processing transactions, and maintaining a clean and organized store environment.Key Responsibilities:Cashiering: Process transactions for customers on the...
-
Healthcare Customer Service Associate
2 days ago
Singapore MyCareersFuture Full timeJob SummaryWe are seeking a skilled and compassionate Healthcare Customer Service Associate to join our team at MyCaretersFuture. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and stakeholders.Key ResponsibilitiesPerform reminder calls to ensure timely follow-up with clients.Answer...
-
Service Associate
21 minutes ago
Singapore 35 EMBER PTE. LTD. Full timeAbout 35 EMBER PTE. LTD.35 EMBER PTE. LTD. is a dynamic company that operates a Chinese cuisine tapas concept restaurant in the heart of Chinatown. Our restaurant is a space where people gather to reconnect and celebrate special moments with friends and family.Job SummaryWe are seeking a highly motivated Service Associate to join our team. As a Service...
-
Customer Service Director
27 minutes ago
Singapore TOP ONE SERVICE PTE. LTD. Full timeJob SummaryWe are seeking a highly skilled Customer Service Manager to join our team at TOP ONE SERVICE PTE. LTD. as a key member of our customer service department.Key ResponsibilitiesCustomer Service DeliveryEnsure prompt and professional responses to customer inquiries, maintaining a consistently high quality service standard.Review and standardize...
-
Senior Customer Service Associate
31 minutes ago
Singapore NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD. Full timeJob SummaryWe are seeking a highly skilled and experienced Senior Customer Service Associate to join our team at National University Health System Pte. Ltd. As a key member of our Contact Centre, you will be responsible for providing exceptional customer service to patients and the public, handling general enquiries, appointment scheduling requests, and...
-
Customer Service Associate
14 hours ago
Singapore STROKE SUPPORT STATION Full timeRoles & ResponsibilitiesThe Customer Service Associate will provide quality frontline services to clients and their caregivers.Core duties of this role will include patient registration, scheduling of services and transport, medical records management, and collection of payments.Job ResponsibilitiesClient Management (First Point of Contact) Registration of...
-
Senior Customer Service Associate
1 hour ago
Singapore NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD. Full timeJob SummaryWe are seeking a highly skilled and experienced Senior Customer Service Associate to join our team at National University Health System Pte. Ltd. As a key member of our Contact Centre, you will be responsible for providing exceptional customer service to patients and the public.Key ResponsibilitiesCustomer Service DeliveryDeliver timely, accurate,...
-
Customer Service Associate Semicon
39 minutes ago
Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full timeJob DescriptionPERSOLKELLY SINGAPORE PTE. LTD. is seeking a highly skilled Customer Service Associate Semicon to join our team.Key Responsibilities:Order Management: Process quotations, purchase orders, and sales orders with precision and accuracy.Customer Consignment Programs: Manage and maintain customer consignment programs to ensure seamless delivery of...
-
Service Associate
58 minutes ago
Singapore THE SUPREME HR ADVISORY PTE. LTD. Full timeService AssociateWe are seeking a highly motivated and customer-focused Service Associate to join our team at THE SUPREME HR ADVISORY PTE. LTD.Key Responsibilities:Provide exceptional customer service to meet the required service standards.Prepare and serve coffee-based beverages, teas, and food according to our unique recipes and procedures.Operate a cash...
-
Banking Associate
2 days ago
Singapore MyCareersFuture Full timeJob SummaryAs a key member of the MyCareersFuture team, the Banking Associate - Customer Service Specialist will play a vital role in ensuring the delivery of exceptional customer service to individual customers. This role requires a high level of accuracy and attention to detail, with a strong focus on meeting service level agreements.Key...
-
Patient Service Associate
44 minutes ago
Singapore RECRUIT EXPRESS PTE LTD Full timeJob SummaryWe are seeking a highly skilled and customer-focused Patient Service Associate to join our team at RECRUIT EXPRESS PTE LTD. As a key member of our front-line staff, you will be responsible for delivering exceptional patient care and satisfaction.Key Responsibilities:Appointment Scheduling: Register and schedule appointments for patients in a...
-
Bank Associate
32 minutes ago
Singapore RECRUIT EXPRESS PTE LTD Full timeJob SummaryWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at RECRUIT EXPRESS PTE LTD. As a Bank Associate, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Customer Service: Respond to customer inquiries and resolve issues in a timely...