Retail Call Centre Assistant

**JOB RESPONSIBILITIES: - Lead a team of call centre agents to hit team KPI Achieve personal KPI Administrative duties and KPI reporting to management Handle incoming calls, queries and feedback Appointment management for customers Allocate customers data to team members and track status Assist call centre manager in call centre daytoday operations**JOB...

COMPANY DESCRIPTIONIncorporated in September 1992, Call Lade Enterprises Pte Ltd provides labour contracting services and container handling services to PSA. With a workforce of over 500 employees, Call Lade Enterprises is currently one of the leading service providing firms in the industry. We also supply manpower to other reputable companies, including...

Conduct training for new staff on the product knowledge. Align, review and improvise on internal quality standards and procedures. Conduct training for Team Leaders on transaction monitoring. Calibrate transaction monitoring with assessors. Supervise transaction monitoring. Design and implement quality processes jointly with relevant business units....

Roles & ResponsibilitiesBenefits:Basic Salary up to $2,400 with yearly increment based on performance. Our client emphasises on good career progression and providing our employees attractive remuneration with generous bonuses.Job Description:This is a full time role for a Call Centre Assistant located at Ubi Road, Singapore. Our client's line of business...

CompanySnaphunt Pte LtdDesignationCall Centre AgentDate Listed21 Jul 2023Job TypeEntry Level / Junior Executive Full/PermFree/ProjJob PeriodImmediate Start - Flexible EndProfessionSales / RetailIndustryConsultancyLocation NameSingaporeAllowance / Remuneration$1,800 - 2,300 monthlyCompany ProfileJob Description: Opening within a company with a solid track...

Call CentreRequirement Excellent communication skills Excellent serviceoriented & telephone etiquette Preferable have experience in Customer Service / Call Centre Attending to customer enquiries and appointment bookings Wellversed in computer (Word & Excel) Hardworking, good teamwork & proactive Strong interpersonal & able to multitask

Prescribe corrective contact lenses and eyeglasses medications.Maintain records of Customer prescription, work orders, tracking inventory and sales, submitting patient insurance information and performing simple bookkeeping.Ensure smooth running of daily RETAIL SHOP operations and adhere dutiesTelRemarksJob category 1Customer Service/ Call Centres...

6 Months - 1 year ContractNovenaUp to 4.5kResponsible for the effective and efficient management of Centre's call centre and customer service areasProvides operational oversight on all aspects of the Centre's operations, including extending support and guidance should the team be activated for 24/7 on-call duties.Lead the review and implementation of work...

Call Centre Officers Duration: ASAP - min. 3 months (convertible)Pay rate: $15/hr Location: Bugis Working hours: 44 hours per week (including Saturdays occasionally based on roster)Job Description- Handle multi-channel interactions with customers via calls, email, social media, mobile apps and in-person enquiries in a timely manner- Explore and introduce...

Please be aware that the candidate must be able to converse in Mandarin, as we are currently filling vacancies for call agents who specialise in assisting isolated seniors that speak Mandarin or a Mandarin dialect (Hokkien, Cantonese). Rotating shift hours (3 Rotating Shift Timings - Day , Afternoon and Night *1 year Contract role HOME MONITORING AND...

Working Location: 55 Ubi Road 1 Singapore 408699Salary Range: Basic $2,000 to $2,400 + OTWorking Hours: Mondays - Friday | 0800hrs to 1730hrs Alt Sat| 0800hrs to 1200hrsWorking days: 5.25 days per weekRest Day: Every SundayJob descriptions:• Handle phone calls from customers• Make appointment for customers for servicing or repair• Assist with service...

Presently we have a Job Opening for a Call Centre Lead position Assist Head of Operations in managing day to day operation of Helpdesk. Coordinating internal resources and facilitating work with other teams and drives continuous improvements in operations. Oversees the Helpdesk operation, setting long term objectives and short term goals to ensure service...

Requirement Excellent communication skills Excellent serviceoriented & telephone etiquette Preferable have experience in Customer Service / Call Centre Attending to customer enquiries and appointment bookings Wellversed in computer (Word & Excel) Other adhoc duties where necessary Hardworking, good teamwork & proactive Strong interpersonal & able to...

Join our call center party and be the star If you're all about top-notch service and dynamism, connect with us TODAY for a fun-filled role #JoinTheFun #WorkNowResponsibilities:Handle inbound / outbound calls, emails, and chats from customers with professionalism and empathy.Assist customers in navigating respective website and online services.Maintain...

Roles & ResponsibilitiesCall Centre / Call Customer Service Exp Office Hour / 5 Days Work Week (including weekends) CBDResponsibilitiesHandle inbound and outbound calls Attend to customers' enquiries via hotline and email Proper recording of conversation with customer in the call centre system Achieve individual and team KPI set by the management Maintain a...

Call Centre:- Office Hour / 5 Days Work Week (including weekends):CBDResponsibilities: Handle inbound and outbound calls Proper recording of conversation with customer in the call centre system Achieve individual and team KPI set by the management Maintain a positive and helpful approach in interactions with all customers Any other adhoc duties as...

Call Centre Exp Office Hour / 5 Days Work Week including WeekendsResponsibilities: Handle inbound and outbound calls Proper recording of conversation with customers in the call centre system Achieve individual and team key performance indicators (KPI) set by the management Maintain a positive and helpful approach in interactions with all customers Any other...

Roles & ResponsibilitiesWe are in search of a dynamic and customer-centric individual to become part of our call center team as a Call Centre Agent. As the initial contact point for our esteemed customers, you will deliver exceptional service and support. If you feel this aligns with your qualities, reach out to us today!Working Location: Kallang, Central...

Roles & ResponsibilitiesCall Centre Officer role for Banking Client3 Months Paid Training provided - Attractive Salary package with Allowance upon successful completionWork Location: Changi or Jurong East (Training at Changi only)Work Type: Shift Hours after Training period (Training will be office hours)RequirementCall Centre Experience Able to work under...

Call Centre Officer / Braddell / Up to $3k • Demonstrates effective, clear and professional written communication to customers• Provides prompt and efficient service to users including appropriate escalation of any issues.• Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.• Actively...