Field Application Engineer

3 weeks ago


Singapore JAC Recruitment Singapore Full time

COMPANY OVERVIEW
Our client is MNC company who providing world class audiovisual, content management, and image processing technologies company.

JOB RESPONSIBILITIES

Provide quality technical support to the Southeast Asia sales team/Consultants, Partners and end-users, handling general to complex field engineering assignments with limited supervision throughout Southeast Asia.Resolve pre (if required) and post sales technical issues in a timely manner; implement interim solutions, if necessary, and escalate outstanding issues to Technical Service Manager for resolution. Maintain high quality standards and performance of company equipment/products in all venues. May assist with the installation, calibration, trouble shooting, commissioning and repair of equipment.Train partners and customer liaisons in the proper use of the company's products, systems, tools and test equipment required for optimal performance.Ensure all information relating to a specific project is kept up to date on the server. Prepare or assist in the preparation of technical documentation, reports and training material including completing Service Work Order documentation.Support region exhibition activities and product demonstrations.Any other duties and responsibilities that may be assigned by the Technical Service Manager from time to time.

JOB REQUIREMENTS

Degree or Diploma in Electronics/Mechanical Engineering, or equivalent field of study.3-5 years of hands-on experiences in installing and repairing AV equipment and/or providing technical support to customers.Good project management skills, understanding of customer requirements and relationships, and customer workflow in different industries.Experience in projector technology to include necessary tools, software, optics, and projector setup in the field. Knowledge of Anti-Static Controls and Networks (IP configuration, VLANS, gateways and etc).Meticulous, organised, and resourceful. An initiative-taker who can work independently on a day-to-day basis and able to multi-task and work under pressure in a fast-paced environment. Good interpersonal and communication skills (verbal and written).Proficient in MS office applications and able to write technical reports.Certified Technology Specialists (Audio Visual & Network) and knowledge of JD Edwards/Oracle system would be an added advantage. Ability to travel within Southeast Asia and Internationally on need basis.

Interested applicants please send your resume to:

Jun Fong Khor

Email:

EA Licence: 90C3026

EA Personnel No: R1439255

We regret to inform that only shortlisted candidates will be notified.

#LI-JACSG
#countrysingapore



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