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Senior Employee Engagement Consultant

1 month ago

Singapore Mercer Full time

Welcome to Brighter

Ready to be part of a company that is not only leading the market, but transforming in the most exciting way? In Singapore, we are a team of experts who believe in building brighter futures for our clients and community by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and wellbeing.

At Mercer, we walk the talk:

  • Voted #1 HR Consulting Company globally
  • Recognized as Asset Consultant of the Year for 4 consecutive years by Asia Asset Management
  • Named Best Employee Engagement Consultancy and Best Corporate Wellness Provider by Human Resources Online
  • Great Package and Recognition Programs
  • Energetic & flexible environment surrounded by supportive colleagues

We take care of our people and we pride ourselves in our diverse and inclusive workforce with our "people first" culture. We make sure our people are continually learning and growing, providing them with outstanding career development, on-the-job learning opportunities and financial rewards. Most importantly, we are committed to making your journey with us meaningful and fun.

Our passion is making a difference in people's lives. For us, it's not just a business — it's a mission. Our more than 20,000 employees work every day to improve the health, wealth, and careers of more than 110 million people globally.

We are now seeking a bright and ambitious individual to strengthen the growth of business in the Singapore team as a Senior Employee Engagement Consultant.

Mercer Talent Solutions business: Mercer Singapore's Talent Solutions business helps clients navigate the Future of Work. With the strongest Workforce Products & Insights database the market, we bring Reward and Talent expertise together to improve the way work works – from organization design, to strategic workforce planning, to identifying future work, skills needed, skill-gaps, action plans for transformation, to performance and total rewards.

We will count on you to:

The Mercer team is looking for an individual that can work across the three main tasks of the Centre of Expertise: Sales Enablement, Thought Leadership and Operations Enablement. This person will work across Asia, IMEA and Pacific, supporting the sales and delivery of the Employee Engagement solutions powered by Mercer.

1) Sales Enablement

  • Partner with specific countries to support their business development efforts through knowledge sharing, meetings, identification of target clients / industry, etc.
  • Work closely with partner platforms to drive collaborative projects
  • Respond to proposals: managing proposal response and building content
  • Manage inventory and update available sales materials (case studies, proposals, etc.)

2) Thought Leadership

  • Help to build upon the Mercer brand in the employee listening space through publications, speaking events, contributing to panels, etc.
  • Support the Centre of Expertise in identification of topics and content in order to drive brand awareness and to be able to provide relevant and topical materials to enable client outreach

3) Operations Enablement

  • Take an active role in large, complex project delivery, acting as a project manager and also a coach to the consultant delivery team (sharing best practice materials, establishing timelines, managing scope creep, etc.)
  • Develop expertise in Mercer in-house software and partner software. Work with the delivery and development teams on development road map and status updates, etc.
  • Work closely with the delivery teams to help develop relevant team members on consultant-facing skill sets for more direct delivery team to consultant interaction (on day-to-day project management and issue resolution)

What you need to have:

  • Extensive experience in the area of employee engagement and organizational culture
  • Well versed in articulating client research objectives, defining project scope and creating content that drives success
  • Expert at deriving insight from data, and presenting to senior level audiences
  • Ability to successfully implement complex global employee surveys
  • Skilled at client and scope management, with a demonstrated ability to manage the project scope, cost and timelines
  • Exceptional communication skills
  • Detailed, logical and methodical working style
  • Self-driven and credible
  • Ability to build partnerships and alliances
  • A passion for knowledge sharing and performing to an exceptional standard
  • Prior experience working across various cultures and time zones would be a plus

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer's approximately 25,000 employees are based in 43 countries and the firm operates in 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $20 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit Follow Mercer on LinkedIn and Twitter.

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