![HR MILLENNIUM PTE. LTD.](https://media.trabajo.org/img/noimg.jpg)
Guest Relations Executive, Concierge
2 weeks ago
Responsibilities:
- To deliver professional and expert concierge services to customers.
- Interact with customers to provide information in response to inquiries and to handle and resolve complaints.
- Establish relationships with customers with a positive customer experience feeling after every contact.
- Communicate responses in a clear, professional, timely and concise manner.
- Work with team and resources to provide customer with requested service.
- Other adhoc duties as assigned.
Job Requirements:
- Proficient in Microsoft Office (especially Excel and PowerPoint);
- Customer service oriented, result driven & good team player;
- Excellent communications & interpersonal skills;
- Work well in a challenging and fast paced environment;
- Able to commit club hours, weekends and public holidays.
- Confident, dynamic and energetic individual with positive vibes.
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