Guest Relations Executive, Concierge

2 weeks ago


Singapore HR MILLENNIUM PTE. LTD. Full time

Responsibilities:

  • To deliver professional and expert concierge services to customers.
  • Interact with customers to provide information in response to inquiries and to handle and resolve complaints.
  • Establish relationships with customers with a positive customer experience feeling after every contact.
  • Communicate responses in a clear, professional, timely and concise manner.
  • Work with team and resources to provide customer with requested service.
  • Other adhoc duties as assigned.

Job Requirements:

  • Proficient in Microsoft Office (especially Excel and PowerPoint);
  • Customer service oriented, result driven & good team player;
  • Excellent communications & interpersonal skills;
  • Work well in a challenging and fast paced environment;
  • Able to commit club hours, weekends and public holidays.
  • Confident, dynamic and energetic individual with positive vibes.


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