Regional Presales Technical Consultant

2 weeks ago


Singapur, Singapore SAMSUNG Full time

Position Summary

Based in the regional headquarters for Southeast Asia & Oceania, this role involves providing consultative technical advice and support to ensure the smooth implementation of large-scale enterprise projects in the region.

Role and Responsibilities

  • Support Samsung subsidiaries in exploring opportunities with Samsung Software Solution Product and other B2B Solution Product in Southeast Asia & Oceania
  • Offer pre-sales technical support for developing and implementing complex solutions to enhance Samsung's suite of enterprise offerings
  • Create detailed design and implementation specifications for products and provide consultation to users
  • Compare specifications against competitors and guide internal sales teams on Points of Concept (POC)
  • Utilize industry and product knowledge to provide technical expertise through presentations and demonstrations
  • Assist sales teams in applying enterprise offerings to meet customer needs
  • Prepare detailed product specifications for customer solutions (with knowledge of Linux OS, C/C#, HTML, JavaScript, Open API, etc.)
  • Provide on-site troubleshooting and technical assistance during project implementation
  • Conduct training sessions for customers and partners
  • Create regular (pre-sales) reports utilizing Samsung tools

Skills and Qualifications

  • Degree/Diploma in computer science, engineering, or relevant field
  • Minimum 6 years of pre-sales and technical support experience in IT products and services
  • Ability to offer solution consulting based on software development understanding
  • Strong technology knowledge, especially in IT concepts and Samsung products
  • Experience in thin client or network solutions preferred
  • Knowledge in Remote Management System (RMS) for Cloud solution
  • Experience with CMS and PMS software solutions, and system integration
  • Good network in Digital Signage and/or thin client industry
  • Team player with effective collaboration skills in a multicultural environment
  • Capable of delivering in a fast-paced environment
  • Skills in C/C#, HTML, JavaScript, Open API are advantageous


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