Customer Service Support

1 week ago


Singapore NAVTOR Full time

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About the position:

As we are continuously growing, we are now looking for a person to join our team in Singapore

We are proud of our strong brand reputation - making life easier for our customers with quick responding support.

Do you have a positive attitude and want to join the team? - Let us know


As a Customer Service Representative in NAVTOR, you will be joining an international team of highly talented and motivated people.

Our team in Singapore is growing and is working closely with all our offices globally.

As our new Customer Service Representative, you will work with clients who needs help in purchasing or require information about products/services purchased from the organization.

We are looking for someone that knows the importance of providing solutions that fit individualized situations and who always prioritize the customers' needs at each step of the process.


Key information:

  • Application deadline:
  • Employer:
  • NAVTOR
  • Town/city:
  • Singapore
  • Title:
  • Customer Service Support
  • Positions:
  • 1
  • Fulltime/parttime:
  • Fulltime
  • Employment type:
  • Permanent position
  • Percentage of fulltime:
  • 1
00

  • Webcruiter ID:
-
Duties and responsibilities:
  • Respond to inquiries raised by customers via Ticket System and phone calls
  • Provide product info/services to customers, provide assistance to set up products inventory/systems/software info
  • General registration for customer data in the Backend, service activation, and order processing
  • Follow up with the customers to ensure highquality support
  • Administrative duties, such as invoicing, credit notes and arranging delivery

Qualifications:

  • Minimum Degree or equivalent in Business Administration or related field
  • Experience in providing Customer Service Support, at least 3 years
  • Fluency in English
  • Have the ability to work well in a fastpaced environment and as part of a team
  • Customer oriented and independent
  • Strong coordination skills
  • Experienced in MS Office
  • Work experience in shipping and related industries will be an advantage

We can offer:

  • A chance to join an engaging team and an international company that continues to grow
  • A workplace where you can grow, develop and have fun
  • Competitive benefits
  • Flexibility
  • Social arrangements and an engaging working environment

Address: 111 North Bridge Road #16-03 Peninsula Plaza, Singapore, Singapore**:
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Contacts:

Rachel Tan
Managing Director Singapore
-
Gunhild Olsen
Global HR Manager
-
About the employer:
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