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Associate Director, Sales
2 weeks ago
Associate Director, Sales:
Date:16-Mar-2023
Location:
Singapore, Singapore
Company:
Singtel Group
At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers.
We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.
Join us and experience what it's like to be with an Employer of Choice*. Together, let's create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.Responsibilities:
- The Director for Mid-Market (MM) is responsible for driving, leading and executing the GTM Strategy for the team.
- This role is responsible for the cumulative quota of all team members.
- To lead, guide and manage a team of Account Managers, grooming these individuals to cover accounts, build strong funnels, win deals and drive growth in revenue and Ebitda
- To direct development of Mid Market segment focused account planning and strategies to meet the needs of the FSI and Parking customers within its base
- Guide and lead the team and build relationships with all levels in customer's environment
- Understand and appreciate SME trends and pain points, hence working a winwin strategy with the team
- To have deep understanding of customer trends to retain, crosssell and upsell services to customers to achieve key targets in customer retention and revenue protection
- To work and collaborate with Specialist team, Channels, Digital and Marketing team to drive effective collaboration in gotomarket programs
- To transform customer experience through Digital First strategy to increase engagement via Digital and lower transaction costs and improve ROIC
Requirements:
- Degree from a recognized university
- Minimum 10 years of relevant working experience in Telco and/or ICT industry
- Networking skills
- Technology solutions
- Strong interpersonal and communication skills
- Effective and efficient worker
- Strong leadership skills
- Resourceful and creative in providing solutions
- Relevant Sales Experience
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