Assistant Manager, Innovation, Service Logistics

2 weeks ago

NorthEast Singapore DHL Supply Chain Full time

About Us
When you work with us, you'll find that we deliver results; without compromising on respect. We value each other's differences while recognising individual strength.

We are the world's leading contract logistics company. We create competitive advantage for our customers through customized warehousing and transportation services. We combine our global scale with local knowledge and sector expertise.

At DHL Supply Chain (DSC), there's more to a role than the work we do. Whatever your role is, we never forget that you make us who we are. We work hard to make sure a career with DHL is as satisfying and successful as it can be.

Join a supportive work environment where you'll have the tools and training you need to grow and succeed.

DHL Supply Chain is Great Place To Work certified.

Responsibilities
Innovation Generation

  • Ensure that all ideas at its various stages are centrally maintained and monitored for progression across all stakeholders
  • Ensure all improvement cost saving linked to innovation are tracked and reported regularly to stakeholders to keep them excited about the ongoing evolvement of innovation
  • Demonstrate leadership in working with country team (of about 2030 people) across diverse country culture and dynamic to achieve exploiting technology for operational benefits
Innovation Engagement & Implementation

  • Drive Innovation program with high project value and demonstrate a positive business case for deployment into operational shopfloor
  • Lead and drive projects and program that comprises of cross functional team and cross countries to realise the full benefits of technology.
Innovation Value Proposition to Customers

  • Develop respective innovation package that can be used by respective stakeholders (e.g. BD, CSS, AM etc.) to share our innovation journey with existing or new customer
  • Drive effective engagement with customers on our Innovation program and prove to customers that we are providing competitive advantage using Innovation
Advocate for Innovation

  • Support the engagement and drive clear communication across functions (within Service Logistics, DHL Supply Chain and Customer Solutions & Innovation) at global, region and country level to ensure successful implementation of Innovation adoption
  • Be a strong advocate for customer so that there is constant push toward operation to adopt to the latest relevant technological solution that achieve cost effectiveness and efficiencies
Product Development and Deployment

  • Drive identified Innovation product from concept to eventual new customer onboarding that bring value to both operation and customers (across different business model in SL e.g. Technical Services and Circular Economy)

Requirements:

  • 3 to 5 years working experience preferred
  • Good understanding of supply chain management principles, aftermarket operations, and equipped with operations research skills such as scheduling and network modelling
  • Good understanding of Service Logistics end to end solution, processes, systems, and constraints that span across different customer verticals and across APAC countries' operation
  • Extensive understanding of countries dynamics, culture, practices and engagement model so as to achieve collaborative approach to innovation implementation and optimization
  • Demonstrated ability to drive successful change management in a highly complex and matrix organisational environment to ensure successful innovation adoption
  • Good knowledge of warehouse management systems (from a warehouse operations perspective) with some basic experience in warehousing and transport solution design (preferred)
  • Extensive experience in planning major projects, including the development of project proposals, business cases, project schedules, and financial justifications etc.
  • Strong analytical and problemsolving skills with ability for quantitative analysis and modelling
  • Processoriented with excellent project management, people management and organizational skills
  • Possesses process improvement / six sigma skill sets
  • Good understanding of basic financial concepts
  • A positive and contributory attitude and strong team player Independent and resultsoriented with good multitasking skill and the ability to work under stress and tight deadlines
  • Creative and able to develop novel ideas and solutions
  • Good MS Office skills especially in Words and Excel

Job Reference:
RO00376

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