Customer Success Manager
2 weeks ago
Company Overview
The hiring company is a well-established technology & infrastructure firm that powers the technology for some of the largest MNCs and famous brand names. They are looking to expand their footprint in Asia due to increasing demand and new business ventures in the region. To support the growth, they are currently looking for a Customer Success Manager as part of their Data Center Solutions team to strengthen the relationships with their clients across Asia Pacific.
Job Responsibilities
- Address customers' needs and concerns as quickly and effectively as possible to develop and maintain lasting relationships
- Participate in generating contracts pipeline in order to meet company's objectives
- Generate progress reports for clients and senior leaders within the organization
- Coach, mentor and motivate the team to raise clients' satisfaction on the company's services
- Work closely with technical teams to ensure issues resolutions in a timely and quality manner
- Stay abreast of market trends and competitors' offerings
Job Requirements
- Diploma or degree holder in Business, Engineering or related fields
- At least 5 years of experience in a customer-facing/account management role, with preferably a strong technical understanding
- Prior experience in managing a team will be highly regarded
- Have a passion to make a difference in customers' experience
- Strong communication skills to work closely with technical and non-technical teams
- A strong business acumen with a proven track record in develop lasting clients relationships
-
Customer Success Manager
4 weeks ago
Singapur, Singapore Qlik Full timeDescription What makes us Qlik? A Gartner Magic Quadrant Leader for 13 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster. We...
-
Customer Success Manager
1 week ago
Singapur, Singapore Qlik Full timeDescription What makes usQlik Qlik helps enterprises around the world move faster, work smarter, and lead the way forward with an end-to-end solution for getting value out of data.A Gartner Magic Quadrant Leader for 13 years in a row!Our platform is the only one on the market that allows for open-ended, curiosity-driven exploration, giving everyone...
-
Customer Success Manager
2 weeks ago
Singapur, Singapore Zendesk Full timeJob DescriptionWe are seeking a dynamic and enthusiastic individual who is passionate about cultivating strong connections and delivering exceptional customer experiences.As Customer Success Managers (CSM), we provide consultation on a range of Customer Support/Experience (CX) and Employee Experience (EX) solutions from the Zendesk SaaS suite to a diverse...
-
Customer Success Manager
4 weeks ago
Singapur, Singapore Zendesk Full timeJob Description We are looking for a highly driven and motivated individual who is passionate about building strong relationships and providing a best-in-class customer experience. Our Customer Success Managers (CSM) consult on a spectrum of Customer Support/Experience (CX) and Employee Experience (EX) solutions from the Zendesk SaaS suite with a wide...
-
Customer Success Manager
1 week ago
Singapur, Singapore TechTarget Full timeCustomer Success Manager TechTarget (Nasdaq: TTGT) is the global leader in purchase intent-driven marketing and sales services that deliver business impact for enterprise technology companies. With high-quality editorial content across more than 150 highly targeted technology-specific websites and 1,125 channels, TechTarget attracts technology buyers...
-
Customer Success Manager
4 weeks ago
Singapur, Singapore Teradata Full timeCustomer Success Manager Location: Singapore Requisition Number: 218088 External Description: What You’ll Do You will own the account strategy for engagement, adoption and success planning drive business growth, customer value, satisfaction, and retention within the assigned accounts across enterprise and public sector in Singapore. Inspire confidence...
-
Customer Success Manager
4 weeks ago
Singapur, Singapore Ivalua Full timeCUSTOMER SUCCESS MANAGER- Singapore (M/F)Ivalua is a leading provider of cloud-based procurement solutions globally. THE OPPORTUNITYAs a Customer Success Manager, you’ll play a critical role in ensuring that our customers aresuccessful and getting value out of the Ivalua platform. You’ll manage a portfolio ofcustomers as their solutions are implemented...
-
Customer Success Manager
4 weeks ago
Singapur, Singapore Elsevier (Singapore) Pte Ltd Company Full timeAbout the Role Customer Success Managers are the go-to contact post-sales for a customer, as such, they are responsible for the onboarding, enablement and value realization for Solutions or Research Sales and are expected to be fluent in the respective portfolios. The focus is on customer retention, renewal growth and identifying any upsell/cross...
-
Customer Success Manager
2 weeks ago
Singapur, Singapore Autodesk Full timePosition Overview About Autodesk Construction Solutions Autodesk has reimagined the construction business for the digital age, helping companies address the most important challenges they face today while preparing for new ways of working in the future. The Autodesk Construction Solutions (ACS) portfolio connects the office, trailer, and field so...
-
Customer Success Manager
4 weeks ago
Singapur, Singapore Autodesk Full timePosition Overview About Autodesk Construction Solutions Autodesk has reimagined the construction business for the digital age, helping companies address the most important challenges they face today while preparing for new ways of working in the future. The Autodesk Construction Solutions (ACS) portfolio connects the office, trailer, and field so...
-
Customer Success Manager
4 weeks ago
Singapur, Singapore SAP Full timeWhat you’ll do We are seeking a Customer Success Manager with a demonstrated track record of successfully retaining and growing their customer base. This critical role will work closely with all levels within LeanIX as well as key leaders at some of the biggest companies in the APJ region.You will join our small but growing APJ team and have the...
-
Customer Success Manager APAC
2 weeks ago
Singapur, Singapore Grafana Labs Full timeAre you passionate about fostering connections, tackling obstacles, and expanding your tech knowledge? If so, come be part of our Success crew at Grafana Labs.The Success team is instrumental in guiding customers towards maximizing their business and technical benefits with Grafana. As a Grafana CSM, you will act as a partner to understand and address...
-
Customer Success Manager
3 days ago
Singapur, Singapore Momos Full timeOverviewMomos is a rapidly growing company with its headquarters in Singapore and the United States. As part of our company's growth strategy, we are actively expanding our operations in the APAC region. Our main mission is to help our brands create happier customers at every location with AI.Momos is the Customer Experience Management Platform for...
-
Customer Success Manager
4 weeks ago
Singapur, Singapore SAP Full timeWe help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...
-
Customer Success Manager, Onboarding
2 days ago
Singapur, Singapore MongoDB Full timeIndividuals in the Onboarding Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. This is a brand new team at MongoDB, so we are looking for someone who can thrive with a high level of ambiguity and changes while maintaining a customer centric approach and helping to build the program. We are building...
-
Customer Success Director
2 weeks ago
Singapur, Singapore Anaplan Full timeAnaplan. As the engine behind back-office system connectivity, you might not recognize our name, but our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, and Bayer are just a few of the 2,000+ companies that rely on our best-in-class platform and its native AI capabilities to see, plan, and lead their businesses. By...
-
Customer Success Director
4 weeks ago
Singapur, Singapore Anaplan Full timeAnaplan. As the engine behind back-office system connectivity, you might not recognize our name, but our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, and Bayer are just a few of the 2,000+ companies that rely on our best-in-class platform and its native AI capabilities to see, plan, and lead their businesses. By...
-
Consultant, Customer Success
2 months ago
Singapur, Singapore FUJIFILM Business Innovation Singapore Full timeYou will join our dynamic sales force in advocating for customer success. The key to your success will be in your drive and ambition to develop strategic account planning and developing client relationship management. What does the role look like? Client Relationship Management: • Develop a positive relationship with customer shareholders, channel...
-
Customer Success Manager
4 weeks ago
Singapur, Singapore Triptease Full timeAbout our companyTriptease. We are a disruptive force in the tech space for online travel. Never one to shy from big challenges, we built our reputation on empowering hotels to stand up to the might of Online Travel Agents.We are uniquely positioned to help hotels in their greatest time of need. The world class data set we’ve been building, combined with a...
-
Consultant, Customer Success
2 weeks ago
Singapur, Singapore FUJIFILM Business Innovation Singapore Full timeYou will join our dynamic sales force in advocating for customer success. The key to your success will be in your drive and ambition to develop strategic account planning and developing client relationship management. What does the role look like? Client Relationship Management: • Develop a positive relationship with customer shareholders, channel...