Revenue Operations Executive

2 weeks ago

Singapore DOXA HOLDINGS INTERNATIONAL PTE. LTD. Full time

About Doxa Holdings:


We are an early-stage Procure-to-Pay-to-Finance Ecosystem start-up that tackles industry pain points, improve workflow and communications, and creates a unique bond between parties.

Through award-winning cutting-edge technology and innovation, we're disrupting the industry with a revolutionary SaaS platform for B2B.

With Series A funding, we are considering the next phase of talent to help us take our disruptive solution more aggressively to market.


Role:

We are looking for a Revenue Operations Associate to manage and optimize the revenue operations process.

This role reports to the Head of Commercial.

Responsibilities:

Process Ownership:

  • Manage and optimise the revenue operations process, from lead generation to customer acquisition and retention.
  • Manage the process of optimising product pricing.
  • Own the New Business sales quotation, Existing Business upsell and crosssell and Renewals process.

Teamwork:

  • Work closely with the sales and marketing teams to align efforts and ensure a seamless customer experience.
  • Provide training and support to team members on revenue operations best practices and tools.

Analytics:

  • Use data and analytics to measure and improve performance, including tracking key metrics such as lead conversion and retention rates.

Process Improvement:

  • Collaborate with other departments, such as product and customer success, to identify and implement process improvements.
  • Identify and resolve challenges and issues within the revenue operations process.
  • Contribute to the development and continuous improvement of the revenue operations process.

Market Knowledge:

  • Stay informed about industry trends, competitor offerings, and emerging technologies. Share market insights and feedback with internal teams to contribute to product development and improvement.
  • Stay informed of up to date on industry trends and best practices in revenue operations.
  • Conduct market and customer research to understand the target audience and identify opportunities for growth.

Networking:

  • Attend industry events and conferences to build relationships and promote the company.

Qualifications:

  • 23 years of experience in revenue operations or a related field, preferably in a startup environment
  • Strong analytical and problemsolving skills, with experience using data and analytics to improve performance.
  • Demonstrated experience in using or implementing sales and marketing tools, such as customer relationship management systems.
  • Excellent communication and collaboration skills, with the ability to work effectively with a team.
  • Strong Understanding of sales processes and the company's target audience and goals
  • Ability to conduct market and customer research to identify opportunities for growth.
  • Strong project management skills, with the ability to prioritize and manage multiple tasks and projects.
  • Flexibility and adaptability to change.
  • A desire to learn and grow in the revenue operations field, and a willingness to continuously improve and develop skills.
  • Bachelor's degree in business, marketing, or a related field.

Benefits:


We offer a competitive compensation package, including base salary, performance-based bonuses, and benefits such as health insurance and professional development opportunities.

Joining our team means becoming part of a dynamic and collaborative environment that values innovation and growth.

To apply, please submit your resume and a cover letter detailing your relevant experience and accomplishments in revenue operations.

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