Manager, Revenue Operations

2 weeks ago


Singapore MicroStrategy Singapore Full time

Company Description
As a global organization, MicroStrategy seeks to provide exceptional career opportunities for people with diverse backgrounds and experiences.

We recognize that having a diverse workforce enables us to leverage the strengths and qualities that are unique to each individual.

We believe that having a culture of inclusion encourages innovation and that this in turn drives agility and value for our employees, partners, and customers.


Job Description The Role**Reporting to the Senior Director

  • Revenue Operations, you will lead the Revenue Operations related functions/tasks for the assigned region and be a business partner to the Sales management of the region.
The role entails building, driving, and owning key processes and providing operational support for our sales organization.

Your Focus

  • Document/implement channel operational processes (e.g., pricing, quoting, deal registration, partner onboarding)
  • Assist sales leaders in deal sales cycle qualification, and recommend pricing structures based on Customer's business drivers and ability to sell value
  • Partner with crossfunctional teams to inspect sales process quality and prioritize/drive improvements
  • Support alignment/maintenance of territories and quota allocation among all sales channels/teams
  • Support sales leaders in strategic programs
  • Proof weekly forecast with sales leaders and analyze variations
  • Support alignment/maintenance of territories and quota allocation among all sales channels/teams
  • Provide detailed reporting to Regional Directors and VPs and collaborate closely with Sales Management to drive regionally focused pricing strategies
  • Prepare and track Key Performance Indicators (KPI) related to overall sales performance (e.g., bookings, pipeline)
  • Develop/deliver training sessions for sales to enable the team on system usage, product knowledge
  • Develop a deep understanding of the business and drive processes to maintain CRM data integrity and data hygiene
  • Coordinate with internal technology owners to maintain and enhance our tools (e.g., Salesforce)
  • Manage/recommend enabling technologies and workflows, including CRM, CPQ, PRM for sales teams

Qualifications Required Experience and Skills**- 10+ years of work experience in revenue operations, sales operations, or strategic sales roles in a high-growth SaaS environment

  • Proven proficiency in identifying, diagnosing, and resolving problems while prioritizing critical issues and mapping longterm departmental needs.
  • Excellent analytical skills to compile large amounts of data into an understandable format for decisionmaking. Ability to simplify
  • Effective interpersonal and communication skills, collaboration, and crossfunctional team leadership
  • Demonstrated fluency with SaaS reporting and KPIs and endtoend revenue management best practices in SaaS operating model.
  • Extensive experience working with CRM tools
  • Japanese language skills advantageous but not essential
**Additional Information

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