IT Helpdesk Specialist

Scope:As a Helpdesk Support Specialist, you will get to:Monitor and observe system alerts or out of the normal system behaviours. Perform consolidation of records for reporting for monitoring, analytics or audit purposes. Perform post change system health checks to verify that the changes didn't caused undesirable behaviours. Manage the life cycle of...

Roles & ResponsibilitiesSenior L1 Helpdesk Support Working Hours: Mon-Fri Working Location: Central Remuneration package: Up to $3,800 + AWSWe are seeking a proactive individual to support daily Technical Helpdesk operations at the Operation Centre. The ideal candidate will manage complex incidents, oversee staff performance, and ensure service levels are...

Customer Service Helpdesk (L1 Support) (102):Responsibilities: Perform followups to ensure problems have been resolved. Communicate problems and issues through weekly update in meeting Provide suggestion and solution to user Work with technology/ support or PMO in resolving issues Understand and record issues for tracking or investigation purpose based on...

Helpdesk Ops Support (102):Responsibilities:- man the project mailbox- response/provide advise to users for issue raised- maintain and categorize incident logs in CRM- co-ordinate with Level 2 Support Team and ensure all incident are tracked and closed within SLA- compile weekly/monthly statistics for reportingRequirements: Educational Qualification: Diploma...

Job Highlights1) We aim for work-life balance.2) Empathic, Efficient, and Productive company culture.3) Recognition through incentives.4) Transport during working hours claimable5) AWS, Medical and Dental, Annual Health screening benefits6) 5-day work week 9 am to 6 pm or 8.30 to 5.30 pm.7) Additional incentives for ad hoc rolesWhat we seek1) Team players...

Roles & ResponsibilitiesIT Support Specialist (Up to 2.9K | L1 support)Working Hour: Monday to Thursday 8.30am to 6pm, Friday 8.30am to 5.30pmWorking Location: Pasir Panjang Benefits: Basic + Bonus + Excellent Staff BenefitsResponsibilities:Respond to cases through various channels including hotline, email, online forms, chatbot, portal, or case management...

Roles & ResponsibilitiesSummary of Job DescriptionTo guide and lead the IT Helpdesk and end-user computing (EUC) services in TFPC and its subsidiaries.Key Responsibilities1. To guide and lead the onsite IT Helpdesk and end user computing team.2. Overall management, administration and technical support of day-to-day onsite end user devices serviceability,...

Roles & ResponsibilitiesThe Helpdesk/IT Support Specialist is responsible in providing technical and prompt assistance to our end users, either onsite or remotely. (S)He possesses strong troubleshooting skills and ensures timely resolution to issues, technical requests and repairs and will collaborate with other IT Teams as required.The IT Support Specialist...

Our Client is a leading global supplier of construction chemicals and other products and provide services for commercial and residential construction. The company is seeking to hire an IT Support Specialist to join them.In this role, you will gain hands-on experience supporting our IT infrastructure and assisting the IT team with various tasks. You will work...

Roles & ResponsibilitiesWe are representing our client, an established Hospital Group in Singapore, to search for suitable candidates for a Implementation Support Specialist Role. The ideal candidate should preferably have relevant experience in supporting Clinical informatics in healthcare domain.Responsibilities Provide onsite clinical support for...

Roles & ResponsibilitiesWe are representing our client, an established Hospital Group in Singapore, to search for suitable candidates for a Implementation Support Specialist Role. The ideal candidate should preferably have relevant experience in supporting Clinical informatics in healthcare domain.Responsibilities Provide onsite clinical support for...

Roles & ResponsibilitiesIT Support SpecialistWorking Hours: Mon-Fri (830am-600pm) Working Location: Pasir Panjang Salary Package: $2000 - $3000 (basic) + AWSAbout Us:We are dedicated to providing top-notch technology solutions and support. We are seeking a dedicated IT Support Specialist to join our team and help us maintain our high standards of customer...

• Perform Asset Management of Infrastructure and Computing Devices• Provide computer support services (Troubleshooting, patching, configuration, testing and maintenance) for any supported software and hardware..• Work with 3rd parties vendors • Provide Training, Coaching and orienting users on how to use computer devices.• Be responsible for...

• Perform Asset Management of Infrastructure and Computing Devices• Provide computer support services (Troubleshooting, patching, configuration, testing and maintenance) for any supported software and hardware..• Work with 3rd parties vendors • Provide Training, Coaching and orienting users on how to use computer devices.• Be responsible for...

Join Our Team as a Helpdesk Support Specialist at XYZ CompanyPerforming Level 1/2 diagnosis and resolution of incidents/requests raisedLogging and tracking customer system problems, incidents, issues, requests, and user queriesEnsuring all issues are prioritized and resolved within SLA standardsConducting incident closure, verifying problem resolution with...

Perform Asset Management of Infrastructure and Computing Devices Provide computer support services (Troubleshooting, patching, configuration, testing and maintenance) for any supported software and hardware. Work with 3rd parties vendors Provide Training, Coaching and orienting users on how to use computer devices. Be responsible for completing assigned...

Perform Asset Management of Infrastructure and Computing Devices Provide computer support services (Troubleshooting, patching, configuration, testing and maintenance) for any supported software and hardware. Work with 3rd parties vendors Provide Training, Coaching and orienting users on how to use computer devices. Be responsible for completing assigned...

Roles & ResponsibilitiesWe are seeking a dedicated Helpdesk Support Specialist to join our team at a government agency. Join us for a journey of continuous innovation with industry experts! Agile development culture to promote continuous learning and growth. Competitive remuneration package.Responsibilities: Operations Management: Manage the daily...

**ABOUT US: - **At Total IT Global, we elevate your digital journey with cutting-edge innovation, to achieve your vision of 'the enterprise of the future'. We have a comprehensive portfolio of hardware and managed IT services for digital workplaces and data centres. We partner with high-growth enterprises to guide them through complex digital transformations...

Roles & ResponsibilitiesWe are seeking a motivated and organized Help Desk Team Lead to oversee a team of 3-4 technical support specialists. This role offers the opportunity to lead a dynamic team while contributing your own technical expertise to ensure exceptional customer service.Responsibilities:Team Leadership: Supervise and mentor a team of 3-4...