Customer Optimization Specialist, Aws Global Sales

2 weeks ago


Singapore Amazon Web Services Singapore Private Limited - D55 Full time
10+ years of Microsoft Excel experience

  • Bachelor's degree or equivalent
  • Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
  • Experience defining, refining and implementing sales processes, procedures and policies or equivalent
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small
- and mid-market accounts to enterprise-level customers including public sector.

Key job responsibilities

  • Act as a financial advisor and collaborate with AWS account team, to build and deliver executive content (such as financial business case, Return on Investment and Total Cost of Ownership Analysis, cost optimization strategies)
  • Educate and enable customers with tools to successfully manage cloud and IT spend
  • Assessing reporting and analytic needs of customers and identifying solution and approach to meet those needs.
  • Communicate, establish, and measure KPIs to track progress and success of transformation and optimization within customer organizations
  • Manage numerous requests concurrently & strategically
  • Understand and communicate billing, forecasting, and budgeting best practices
About the team
About AWS

Diverse Experiences

Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform.

We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.

Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer.

That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony.

Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.

When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Singapore, SGP

  • Experience using Salesforce (or other CRM tool) or BI tools
  • Experience presenting to senior leadership


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